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Phillips Buick GMC - Service Center
Fruitland Park, FL
1,095 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,095 Reviews of Phillips Buick GMC - Service Center
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Verified Customer
February 19, 2022
I purchase my vehicle in June. Two months later I noticed the gel coat was coming off. I called Buick and was told this would be covered under the warranty. I took it into the serv Two months later I noticed the gel coat was coming off. I called Buick and was told this would be covered under the warranty. I took it into the service center before the warranty ran out and was told they needed to order a grill and would repaint and gel coat my encore. They were supposed to contact me when the part came in. They dragged their feet and did not contact me. Now my warranty is up and it is not fixed. More
by KANNKING16
Employees Worked With
February 14, 2022
I'm satisfied with Buick I was buying another car there any time Thank you that treat me perfect can act for more any time Thank you that treat me perfect can act for more More
by gilmartinez7098
Employees Worked With
February 13, 2022
Were great at finding noise, ordered part & replaced seat rail in timely manner. Personnel was nice & knowledgeable. Had shuttle service to & from dealership which was a great convenience for me. rail in timely manner. Personnel was nice & knowledgeable. Had shuttle service to & from dealership which was a great convenience for me. More
by DEPD68
Employees Worked With
February 10, 2022
Everyone I came in contact with was cordial and helpful was disappointed in the total charges which were more than AAA charges or local stations. was disappointed in the total charges which were more than AAA charges or local stations. More
by DSG1040
Employees Worked With
February 09, 2022
We have been bringing our trucks and cars to Phillips for the past 10yrs, we have a small business in the Villages, and they treat us like we were some high fluent cliente, lol.,but to small business owner i the past 10yrs, we have a small business in the Villages, and they treat us like we were some high fluent cliente, lol.,but to small business owner it means a lot, everybody I’ve dealt was a straight shooter and to me that is what I want, “ Tell it like it is, don’t sugar coat it” and treat me accordingly and Phillips does that. I was always scared to go to a dealer before I dealt, or we dealt with Phillips, out of a 10 star rating, they are 11 in my book! More
by Jweberfloridadeck
Employees Worked With
February 09, 2022
The service representative was courteous and kept me informed regarding my car; however, the extended warranty was declined even though it was listed in the booklet as being covered. informed regarding my car; however, the extended warranty was declined even though it was listed in the booklet as being covered. More
by Lcarey847
Employees Worked With
Brandon
February 07, 2022
Everyone was very pleasant and work done in a timely manner. Will definitely go back manner. Will definitely go back More
by NSWIMM
Employees Worked With
February 05, 2022
I have had my car for 11 months. It is a lemon. I take it in all the time nothing ever gets fixed. It is the never ending story. I am very disappointed. in all the time nothing ever gets fixed. It is the never ending story. I am very disappointed. More
by Kwatson2720
Employees Worked With
Brian Brandt
February 04, 2022
Fast and efficient service and provided good info re recalls and oil leaks not previously known. recalls and oil leaks not previously known. More
by plm43rkm
Employees Worked With
