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Phillips Buick GMC - Service Center

Fruitland Park, FL

4.4
1,028 Reviews

1,028 Reviews of Phillips Buick GMC - Service Center

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October 11, 2021

I was greeted courteously and given prompt treatment. I will definitely return when I need service again. More

by 10
Recommend Dealer
Yes
Employees Worked With
Service dept
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Oct 13, 2021 -

Phillips Buick GMC responded

So glad everything was done quickly and to your satisfaction! We know you have options, so we're especially grateful to you for choosing Phillips Buick GMC to service your vehicle.

October 10, 2021

Friendly service was faster than I expected very helpful in answering questions on what was being done and what was done on car More

by lrow0457
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service department
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Oct 13, 2021 -

Phillips Buick GMC responded

We love exceeding expectations! Customer service is one of our top priorities, so we really appreciate your 5-star review. We look forward to your next visit.

October 08, 2021

Repair was done on a timely manner and no changes due to the manufacture recall. More

by Swimmer00
Customer Service
Recommend Dealer
Yes
Employees Worked With
Scott Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hall
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Oct 13, 2021 -

Phillips Buick GMC responded

It is great to hear everything was done quickly and to your satisfaction! We value your business and look forward to your next visit.

October 08, 2021

Great people and customer service. Very inpressed with team at the dealership. Would recommend them anytime More

by CLARKJBARRIOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby Baker
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Oct 13, 2021 -

Phillips Buick GMC responded

Thank you for your recommendation, it's one of the best compliments we can receive! Our customers are our greatest asset and we value your business.

October 08, 2021

Keith in service dept is the best, great customer service. He turned my day around. More

by cschats52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith in service dept
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Oct 13, 2021 -

Phillips Buick GMC responded

Thank you for this excellent review and the shout out for Keith! We know it can be frustrating when something goes wrong with your vehicle. Our goal is to get your vehicle fixed efficiently while ensuring it is safe to drive. Glad we were able to deliver on that. See you next time!

October 07, 2021

I took the car in for warranty service, they tested and replaced the battery. Service was as expected. More

by riedrock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Beserock
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Oct 12, 2021 -

Phillips Buick GMC responded

We appreciate your recommendation! Our staff is dedicated to providing guests with outstanding customer service and quality work.

October 07, 2021

I needed service right away and Jim Berlin did a great job of getting my parts ordered and my wife's car fixed in a timely manner. More

by kymasabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
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Oct 12, 2021 -

Phillips Buick GMC responded

We're so glad we were able to take care of your issues efficiently! Thank you for taking the time to recognize Jim and our dealership.

October 07, 2021

Service done as requested & on time. Very happy with this dealership. Nothing more to say More

by Roxannedungan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
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Oct 12, 2021 -

Phillips Buick GMC responded

You said it perfectly! Our team is dedicated to providing top-quality service, and we're so happy to hear your experience reflected this.

October 07, 2021

It was excellent service, you kept me informed and I was completely satisfied.Would recommend You to my friends. More

by DLGVJ
Recommend Dealer
Yes
Employees Worked With
Not sure who I talk with the service was excellent
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Oct 13, 2021 -

Phillips Buick GMC responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to share your positive experience!

October 07, 2021

The service advisor, Jim Berlin, was very helpful in getting the problem corrected. Thank you More

by BLH1535
Recommend Dealer
Yes
Employees Worked With
Steve Songer
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Oct 13, 2021 -

Phillips Buick GMC responded

Thank you! Jim is an excellent adviser and we're lucky to have him! We appreciate your business and will do our best to continue to exceed expectations.

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