Phillips Chevrolet of Bradley

Great Experience, Friendly and Attentive Service I recently purchased a CPO 2016 Chevy Volt from Phillips of Bradley. Overall, my experience was thoroughly positive. The employees I worked with - Ern I recently purchased a CPO 2016 Chevy Volt from Phillips of Bradley. Overall, my experience was thoroughly positive. The employees I worked with - Ernie and Jackie - were friendly, patient, and helpful. This impression was reinforced in the weeks after my purchase, as they followed through on a promise to track down a missing 2nd car key (still in the previous owner's possession) and mail it to me, which must have required significant extra time on their part. I will add that both Ernie and Jackie came across as genuinely pleasant people. I will not hesitate to recommend them and Phillips to anyone I know who's thinking of buying a car. More

Everything was perfect. My first car from a dealership couldn’t have gone better. The price was great. Service was great. They made sure I left as happy as possible. My first car from a dealership couldn’t have gone better. The price was great. Service was great. They made sure I left as happy as possible. More

Great car shopping experience Ernie was very helpful with the car that I wanted and understanding with the deal me and my brother wanted to make. Thanks Ernie and the Phillips staf Ernie was very helpful with the car that I wanted and understanding with the deal me and my brother wanted to make. Thanks Ernie and the Phillips staff for being a great car shopping experience! More

Great service and extremely helpful. Alex was super helpful from the minute I stepped through the door. He helped me find the exact car I was looking for and got me a great deal on the ve Alex was super helpful from the minute I stepped through the door. He helped me find the exact car I was looking for and got me a great deal on the vehicle. I would highly recommend Alex as well the entire staff at Phillips Auto Group of Bradley, they were all very helpful. More

Easy, friendly service! I went to Chevy with the intention of buying out my lease. But when I was given all my options, i decided to buy a new car. Ernie was super accommodat I went to Chevy with the intention of buying out my lease. But when I was given all my options, i decided to buy a new car. Ernie was super accommodating and never pushy!! More

Some parts were 5 stars, but not enough. Service team, you get 5 stars. Thanks for looking out and not leaving me with a dud, well if you actually did do anything as I'm not entirely convince Service team, you get 5 stars. Thanks for looking out and not leaving me with a dud, well if you actually did do anything as I'm not entirely convinced that the car wasn't actually sold despite my deposit, and it is a little odd that a car that was sitting on the lot for two months didn't receive service before. Sales team? Some were great(Jessica and Danielle I think, though I believe one is responsible for financing. ) Ryleigh gets 1 star. A star that imploded into a black hole, as that embodies their multifaceted level of suck. I was to come in last Saturday to buy a car, had a deposit down and everything. Got an email from a listing site that the car had been listed as sold. I was a little confused, so I gave them a call. It turns out that there was an issue with the car and they were uncertain they could sell it. (Nice to take down the listing but not inform the person who's supposed to buy it first) I was proactive and conveniently found the same exact car with the same features I wanted in their inventory, and asked them to work out financing on it in case the original car was unsellable. Few days later, they confirm the car is a goner and I yet again request financing information on the other car. Days later? I get a call, "Just wanted to let you know it would be an extra $1,500 down, but we just sold the vehicle 25 minutes ago." I'm sorry, Ryleigh, what kind of full blown Olympic gold-tier tomfoolery is that? You were so out of the loop you still thought I was coming in Friday, not Saturday as I stated multiple times, to buy the car that you couldn't sell. They had five days to work out financing or at bare minimum, tell me if someone was already interested in the vehicle. Can't the person who put down a deposit and got shafted out of the car they were about to pick up, get a bit of priority or transparency, especially when they expressed concerns over the longevity of their current vehicle? Of course not. I would of still been able to come in that Saturday and buy the car. They couldn't wait one day to sell the car? No, doesn't end there. On my Birthday, I get an email from her that expresses how the dealership is thinking of me on my Birthday and to come in for a free car wash. Why thank you, I'll gladly drive 140 miles to wash the two cars I didn't buy from you. I got to tell two potential buyers for my car that they're out of luck because I'm out of luck, and as predicted my car is starting to overheat so I'm looking at up to $600 repair when, yet again, I was supposed to be in a different car by now that wouldn't make me die little by little every time I went to the gas pump. I highly recommend trying to buy a car from here around your birthday; there is a certain "profane" activity often associated with one's birthday, and you'll certainly get that from here. More

Great Staff and Service This was by far the best dealership experience I’ve ever had!! The staff was very friendly and helpful unlike other pushy dealerships!! These guys are This was by far the best dealership experience I’ve ever had!! The staff was very friendly and helpful unlike other pushy dealerships!! These guys are great and I would recommend this place to anyone!! More

It was awesome. I was very happy. Raul was very helpful and not pushy. I have told several people if they want a new vehicle to go to him. I was very happy. Raul was very helpful and not pushy. I have told several people if they want a new vehicle to go to him. More

Joe is the best. I have dealt with Joe for several years for me and my families car purchases, he is very professional, knowledgeable, honest, and gets the deal done. I have dealt with Joe for several years for me and my families car purchases, he is very professional, knowledgeable, honest, and gets the deal done. Keep up the good work Joe... More

Ernie is the bomb! Our second time back and our second time to purchase a vehicle with Ernie. We are completely in love with our new Tahoe!!! Thank you, Ernie!! Our second time back and our second time to purchase a vehicle with Ernie. We are completely in love with our new Tahoe!!! Thank you, Ernie!! More