Phillips Chrysler Jeep Dodge Ram - Service Center
Ocala, FL
2,095 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center
Everyone was very professional, and friendly explaining the services to be done, and the quote was good and fair. Very satisfied with the service, the waiting area was clean, comfortable, and welcoming. the services to be done, and the quote was good and fair. Very satisfied with the service, the waiting area was clean, comfortable, and welcoming. More
The man that checked me in was great. But the dealership experience as a whole is disorganized. When you pull up there should be clear signage or someone directing where to go to drop o But the dealership experience as a whole is disorganized. When you pull up there should be clear signage or someone directing where to go to drop off and again when you arrive to pick up. I wasted a lot of time standing around waiting for service and direction. More
The work was done well. I went in for a rear view mirror replacement. The tech at the first visit said it would be in in a few days and I’d get a phone call. Three weeks lat I went in for a rear view mirror replacement. The tech at the first visit said it would be in in a few days and I’d get a phone call. Three weeks later no call. I called and apparently had to get reshipped from Va. “we’ll call you when it comes in”. Nope. Another two weeks and I have to call again. Took seven weeks to get a mirror replacement. However, unlike the Chevy dealership they fixed it right the first time. 5/5 for workmanship. 2/5 for customer service. More