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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,095 Reviews

2,095 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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October 10, 2023

Jim was fantastic to deal with our visits with Philip Chrysler. Dodge jeep have always been pleasant and they have always done a great job. More

by mlangley123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Garrish
Oct 11, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Gary Winkler Service Manager (352) 732-7577 ext 107

October 07, 2023

Everyone was very professional, and friendly explaining the services to be done, and the quote was good and fair. Very satisfied with the service, the waiting area was clean, comfortable, and welcoming. More

by VRENFROVANITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

October 07, 2023

Great job Jeff in service was great Service was quite Jeff always had me updated More

by werth365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff in service
Oct 09, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad Jeff was able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

October 07, 2023

Friendly helpful knowledge service advisor Friendly sales staff great inventory great clean building great location for me. More

by PTHHRRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Jeffrey Smith.
Oct 09, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

Oct 09, 2023 -

PTHHRRY responded

With such a great sales and service team that you have, why go anywhere else?.Jeff Smith has been our service advisor since we moved to this area and you were in the old building, keep up the good work. Best wishes. Harry G Pithie/ Barb Engleman.

October 06, 2023

Friendly service reps from shop to check out. grest customer service.i will continue coming to your dealership More

by hort3310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 09, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

Oct 09, 2023 -

hort3310 responded

been going to this place for years.

October 06, 2023

Employees are Professional and helpful and the purchase process was both easy and respectful. No pressure - just responsive. More

by Janrt
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Jenkins was excellent.
Oct 09, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

October 06, 2023

Aaron has always been perfessional and polite always makes sure that the job is done right. More

by MRSTUBS1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Knoxhead
Oct 09, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

It's great to hear that Aaron was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

October 05, 2023

The man that checked me in was great. But the dealership experience as a whole is disorganized. When you pull up there should be clear signage or someone directing where to go to drop o More

by NICOKRISTEN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Smith
Oct 06, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we appreciate your helpful comments. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

October 03, 2023

Malisimo No dieron con el problema que tenia mi trca y de todos me cobraron 200 pesos More

by LUISYINSRG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No los consco
Oct 07, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to me directly. Gary Winkler Service Manager (352) 732-7577 ext 107

October 03, 2023

The work was done well. I went in for a rear view mirror replacement. The tech at the first visit said it would be in in a few days and I’d get a phone call. Three weeks lat More

by COMPD01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Oct 04, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Gary Winkler Service Manager (352) 732-7577 ext 107

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