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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,101 Reviews

2,101 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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October 06, 2023

Friendly service reps from shop to check out. grest customer service.i will continue coming to your dealership More

by hort3310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 09, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

Oct 09, 2023 -

hort3310 responded

been going to this place for years.

October 06, 2023

Employees are Professional and helpful and the purchase process was both easy and respectful. No pressure - just responsive. More

by Janrt
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Jenkins was excellent.
Oct 09, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

October 06, 2023

Aaron has always been perfessional and polite always makes sure that the job is done right. More

by MRSTUBS1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Knoxhead
Oct 09, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

It's great to hear that Aaron was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

October 05, 2023

The man that checked me in was great. But the dealership experience as a whole is disorganized. When you pull up there should be clear signage or someone directing where to go to drop o More

by NICOKRISTEN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Smith
Oct 06, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we appreciate your helpful comments. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

October 03, 2023

Malisimo No dieron con el problema que tenia mi trca y de todos me cobraron 200 pesos More

by LUISYINSRG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No los consco
Oct 07, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to me directly. Gary Winkler Service Manager (352) 732-7577 ext 107

October 03, 2023

The work was done well. I went in for a rear view mirror replacement. The tech at the first visit said it would be in in a few days and I’d get a phone call. Three weeks lat More

by COMPD01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Oct 04, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Gary Winkler Service Manager (352) 732-7577 ext 107

October 03, 2023

They were not interested in working on my 2017 ram truck, seems like it was too much for them, never saw a dealer turn down work, won’t be going back More

by Mconley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Cherry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact me directly. Gary Winkler Service Manager (352) 732-7577 ext 107

October 03, 2023

Always prompt in scheduling and maintenance. Derek is the bomb! Never have issues. My jeep appreciates them. More

by LINZIJ29
Recommend Dealer
Yes
Employees Worked With
Sonny Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

October 03, 2023

Jim is always right on it. I will keep back because of him and service is fast. More

by Kari compo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim in service
Oct 04, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy Jim provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

October 03, 2023

Did not attempt to fix the issue I was having. Tried doing other things I already took care of More

by evanland23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron in service
Oct 07, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact me directly. Gary Winkler Service Manager (352) 732-7577 ext 107

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