Phillips Chrysler Jeep Dodge Ram - Service Center

I was having trouble with the transmission that was under warranty and you took in in with no problem and fix it at no charge the people in the service area make you feel like they really want to help under warranty and you took in in with no problem and fix it at no charge the people in the service area make you feel like they really want to help More

They couldnt get the part and failed to think ahead with the strike to find it. My wife and I had to do all of the roadwork for the service team. My part didn't come when promised as it was "forgotten" by t the strike to find it. My wife and I had to do all of the roadwork for the service team. My part didn't come when promised as it was "forgotten" by the courier. Staff wouldn't arrange for a vehicle until 4:56 on Monday, knowing Hertz was closing. Horrible! More

Service and Anthony was great for what I needed done quick and great thanks again quick and great thanks again More

I always have had good service with phillips Chrysler dodge and jeep. Keep up the good work. dodge and jeep. Keep up the good work. More

Always great service! I travel there from Gainesville. Aaron is super! Thank you very much! I travel there from Gainesville. Aaron is super! Thank you very much! More

Took my Jeep Wrangler in for a normal oil change and ask them to look at another issue that I had at the same time. Had a problem with the windshield washer pump, they isolated problem and ordered parts ver them to look at another issue that I had at the same time. Had a problem with the windshield washer pump, they isolated problem and ordered parts very quickly giving me my vehicle back in less than an hour. Excellent service.. More

Center was busy but I was greeted promptly and directed what to do and where to go. what to do and where to go. More

Doesn't treat you like you are valued, very difficult to get someone on the phone and never called with updates. Truck was there twice for nearly a month and I finally had to have it fixed at a different de get someone on the phone and never called with updates. Truck was there twice for nearly a month and I finally had to have it fixed at a different dealership. More

The dealership has been fair and efficient for both my crysler 300 a d my ram 1500. HOWEVER, Chrysler has issues with their 2018 300s infotainment sys. Ita a known issue concealed to me upon purchase w crysler 300 a d my ram 1500. HOWEVER, Chrysler has issues with their 2018 300s infotainment sys. Ita a known issue concealed to me upon purchase which cost me $900. For that reason we sold the 300 and purchased something else. Our daughter is having almost same problem with her 2017 grand caravan GT. And is in the process of trading it for other than chrusler or dodge. My 2016 Ram longhorn has been a good truck with ther exception.of some minor electrical window problems. Which their service manager showed me how to reset. I guess my next truck will be Toyota or GM. It's ashame. Both wife and I liked our products, bit when chrysler doesn't stand behind them. Time to move on More

Lack of communication, lack of customer care, lack of knowledge, lack of basic understanding of what is necessary for customer service in general. knowledge, lack of basic understanding of what is necessary for customer service in general. More