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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,095 Reviews

2,095 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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March 29, 2025

Unpleasant, indifferent greeting when I arrived. ..I presume the oil change and tire rotation went ok....but now I have to return (other side of town) because the oil change message on the speedo did More

by billbilloliveraa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
Apr 02, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Gary Winkler Service Manager (352) 732-7577 ext 107

March 27, 2025

All good. No problem Everything was as expected Jeff was great as always All good More

by bobblack34482
Recommend Dealer
Yes
Employees Worked With
Jeff Smith
Mar 27, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

March 27, 2025

when I drove up to service I was greeted immediately and issued a ticket. it took a service advisor ten minutes to assist me with my car on what was I was here for the gentleman walked up to me and made eve More

by Redeye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Batten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Artez Appling
Mar 27, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

March 26, 2025

Great service and very accommodating! Handled everything we needed and worked directly with our salesman to make sure we were taken care of More

by Haley@ARMSTRONGTELECOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Wulff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Batten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Covey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Haley, thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram. We look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

March 25, 2025

Friendly and very respectful. Finished work faster than expected. Would definitely recommend them to a friend More

by rlkdesigns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Stickley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael and our team met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

March 24, 2025

Advisor was very courteous and got me in and out very quickly. Very good experience. More

by TONY.DEFALCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor 10
Mar 25, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, Tony, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

March 24, 2025

Very happy with service provided. Will certainly continue using this dealership and recommend to others. More

by P-Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Betancourt very attentive and professional.
Mar 25, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

March 22, 2025

The service managers are always polite and knowledgeable. Have never had a problem with them. More

by CRAPPIE628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John service department
Mar 25, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

March 22, 2025

Dealership was very helpful and friendly we sat in many cars until we found the car that was right for us. Our salesman Lou went above and beyond to make sure we were satisfied. More

by wvandersch
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cherry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Deleo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Batten
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lou met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram. We look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

March 21, 2025

The service center is nice, and we were happy with our salesperson Sonny and service More

by Jungle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sonny Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

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