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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,070 Reviews

2,070 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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August 23, 2023

Excellent service they fixed my car and left it new thank u so much for your business I recommend this dealership More

by Yiselygonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Aug 23, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Yisely! Jeremy and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

Aug 24, 2023 -

Yiselygonzalez responded

Excellent service

August 23, 2023

Jeff was very helpful and professional. He explained the process to me and took the extra time to answer my questions. More

by WOOLFOLKNONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff smith
Aug 24, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

August 22, 2023

Jim is awesome. Anthony is awesome. Service writers. Jason the mechanic is awesome. The tech that they gave my car to would not listen to a word I said. All he wante More

by tegathequeen
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
John Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Deleo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for this feedback. We are pleased to hear that you had a positive experience with Anthony, Jason, and Jim but we are sorry to see that you didn't have the best experience when dealing with everyone you interacted with at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Gary Winkler Service Manager (352) 732-7577 ext 107

August 22, 2023

Super fast and efficient. Aaron took very good care of me. Always polite and professional, but at the same time goes out of his way to make sure of every little thing! More

by Jsrtrim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron in service 👍🏻
Aug 22, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review. Aaron and our service team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

August 22, 2023

While the scheduling department did meet my needs to be able to drop off my truck a day early the service department dropped the ball. I received a phone call that one of my rims had gotten “nicked” when b More

by Jacob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim in the service department
Aug 22, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Jacob, thank you for providing this feedback, My understanding is Jim has been in communication with you and you had an appointment today and you had to reschedule for next Tuesday. Please feel free to reach out to Jim or Gary with any other issues. Gary Winkler Service Manager (352) 732-7577 ext 107

August 22, 2023

I’m very pleased with the way this dealership and its workers run the place, very proffessional team. More

by jlgonzalez719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Cummings/ Jason
Aug 22, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! Derrick and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

August 20, 2023

Addressed all concerns in a polite and professional manner. Paid prompt attention to my requests More

by PHOTO8888
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Winkler
Aug 21, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

August 20, 2023

Helpful and friendly workers. I have had a pleasant experience every time I have visited the dealership. More

by DEMBOYZAROUND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Gary Winkler Service Manager (352) 732-7577 ext 107

August 19, 2023

The best around always takes care of me, service advisor super helpful trustworthy and does a great job More

by LEROYSIMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The lady at the service desk that takes the money is awesome
Aug 21, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Leroy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

August 19, 2023

The next time I take my truck to a dealership. I will take it to Philip's Chrysler. More

by BIGSTEVE4099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Steve, Thank you so much for your excellent review! We are so glad that Brian had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

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