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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,070 Reviews

2,070 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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August 04, 2023

They are very efficient both in welcome and work performance. Wished they washed my truck after they were done. More

by GTWAUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sonny Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hoff
Aug 05, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

August 04, 2023

didn’t like that they did not want to sell me an oil and tire rotation package that I have always purchased there but eventually they did sell me one he said they didn’t make any money on them but to me tha More

by MOMDAD1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 05, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

We appreciate your business. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Gary Winkler Service Manager (352) 732-7577 ext 107

August 04, 2023

In and out quickly. They also explained why the recalls are taking so long to repair. More

by GARYW8086
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Aug 05, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

August 04, 2023

Great service They have always taken care of mine and my company's issues. We like doing business with them. More

by Joey Harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Cummins
Aug 05, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

August 04, 2023

Very sweet and kind and professional . . thorough and minimal wait time!!! the very best!!!! I always feel safe after my car is serviced!!! More

by betsy.s.watkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 05, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Betsy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

August 04, 2023

Great salesperson. Very knowledgeable. Everyone is pleasant and helpful. The service department worked quickly to get our vehicle ready. More

by jgroff67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susanna Vann-Parrott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hoff
Aug 04, 2023 -

jgroff67 responded

Very good dealership and staff.

Aug 05, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

August 03, 2023

Jim is an awesome Service Advisor! ! Great communicator! Highly recommend and easy to work with! More

by CFM
Recommend Dealer
Yes
Employees Worked With
Jim in the Service Center
Aug 04, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

August 02, 2023

Lacks proper communication, this is the 2nd time my car has been in the shop for multiple days and when I get it back it dies on me. I have to repeatedly call and ask for an update on my vehicle More

by LOVE_MY_AJ22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Non of these
Aug 05, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Gary Winkler Service Manager (352) 732-7577 ext 107

August 02, 2023

Easy to see inventory. Salesman was excellent and informative. Deal was set and finance was quick and done. More

by RDEPEW2ND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sonny Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

August 01, 2023

It was an easy process to schedule an appointment. And, my Jeep was ready before it was promised! More

by FRANCO318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronik Arroyo
Aug 02, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

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