Phillips Chrysler Jeep Dodge Ram - Service Center

Jim Garvin has been the best to deal with! He always lets me know if anything is wrong and promptly takes care of it He always lets me know if anything is wrong and promptly takes care of it More

Recall service was performed, Appointment was set for 9am. Shuttle brought me back home . Vehicle was there all day. Picked up , late afternoon. So far so good 9am. Shuttle brought me back home . Vehicle was there all day. Picked up , late afternoon. So far so good More

The work was completed on time for the price quoted. Everyone was extremely pleasant and professional. Everyone was extremely pleasant and professional. More

Had a reoccurring problem with ac unit. problem was diagnosed and prt has been ordered. Appointment. scheduled to complete repair. UPDATED 7/28 Went back 7/28 to have compressor repla problem was diagnosed and prt has been ordered. Appointment. scheduled to complete repair. UPDATED 7/28 Went back 7/28 to have compressor replaced. Was told it was a different issue and problem was fixed. it took over 4 hours to get my shuttle back to the dealership (with no communication as to when the shuttle would pick me up) and when I got there, the problem WASN't Solved anyway - wasted day. Not first time I have had issues with the service dept/shuttle. More

Feel like I was lied to and tried to be overcharged because they told me $2,200 for my repairs but then I ended up with it for $765 in a different place so I feel like they're overcharging for no reaso because they told me $2,200 for my repairs but then I ended up with it for $765 in a different place so I feel like they're overcharging for no reason give them a negative never return again with my vehicle More

No one called me to tell me my vehicle was ready I had to call two times to get ahold of someone for them to say it was even ready. None of my concerns were addressed and previously they’ve given me the run call two times to get ahold of someone for them to say it was even ready. None of my concerns were addressed and previously they’ve given me the run around as well. Very stressful dealership. More

I’ve had a tpms issue since buying my truck . It’s been lift with 37s since 1st week owning it’s been in a couple times about tpms system now all a sudden refuse to work on the truck claiming tru It’s been lift with 37s since 1st week owning it’s been in a couple times about tpms system now all a sudden refuse to work on the truck claiming truck is to big. Even though it’s always had the 6in lift something you can even get installed at the dealer. Had a part in headliner break and didn’t want to cover it under warranty saying was tampered with which it was not. Some simple snap clips broke but wanted to charge me 4500$ for something so simple. I’ve bought a few trucks from ram. This will be my last. I will not buy another. More

Great crew with good attitude. Just wish they could have resolved the issue we had with our Jeep Commander Just wish they could have resolved the issue we had with our Jeep Commander More

You call you give them your number you’re supposed to receive a call back and you don’t. once you arrive, you only got one service Director helping in the rest or ignoring you. receive a call back and you don’t. once you arrive, you only got one service Director helping in the rest or ignoring you. More

Great, only 40 minutes for a oil change. Always very friendly. Very clean and return my vehicle clean. Always very friendly. Very clean and return my vehicle clean. More