Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Phillips Chrysler Jeep Dodge Ram - Service Center
Ocala, FL
2,068 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
2,068 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center
Sort by
July 20, 2023
The service was poor. Had to return 4 times and then finally received a price quote for over $1200 for the repair. I had already paid $200 for a software upgrade that supp Had to return 4 times and then finally received a price quote for over $1200 for the repair. I had already paid $200 for a software upgrade that supposedly fixed the issue. I will not ever return to the dealership for any business. More
by rrendall1026
Verified CustomerEmployees Worked With
Anthony Service Advisor.
July 20, 2023
Performed vehicle service with no issues. It took a fair amount of time. But not drastic. Plus they did rotate the tires. So far, Phillips might have earned another visit, if needed. It took a fair amount of time. But not drastic. Plus they did rotate the tires. So far, Phillips might have earned another visit, if needed. More
by rbarbanti
Employees Worked With
Service
July 20, 2023
This was a smoothing buying and trading experience. Jessica did a great job streamlining the process. Jessica did a great job streamlining the process. More
by Michele Tacl
Employees Worked With
July 19, 2023
The service writer was very helpful and communicated with me throughout the entire process. The work was completed quickly and I’m very satisfied. me throughout the entire process. The work was completed quickly and I’m very satisfied. More
by Shane Dorrity
Employees Worked With
Jeremy Ulecki
July 19, 2023
Excellent Service. We got an Oil Change, Tire Rotation and they did 2 Bulletins or Recalls. Tire pressures we spot on, radio was turned off and they didn’t turn off the We got an Oil Change, Tire Rotation and they did 2 Bulletins or Recalls. Tire pressures we spot on, radio was turned off and they didn’t turn off the Automatic Headlights!!!! Huge safety issue and the Service Advisor took me to the Technician so I could personally thank him for sure a great job. World Class Service!!! More
by Hiram London
Employees Worked With
July 19, 2023
My service guy always treats me with courtesy and professionalism. There has never been a time when it wasn’t so. Regardless if the issue with my car, Jim has always seen to it that it has been taken professionalism. There has never been a time when it wasn’t so. Regardless if the issue with my car, Jim has always seen to it that it has been taken care of More
by JSTIPS86
