Phillips Chrysler Jeep Dodge Ram - Service Center

Great service, all needed repairs were expertly explained great knowledgeable service advisor, would recommend PHILLIPS to everyone. ! great knowledgeable service advisor, would recommend PHILLIPS to everyone. ! More

Awesome place great service and people quick efficient did a very good job I would highly recommend did a very good job I would highly recommend More

They took the time to find the problem and fix it in a timely manner. The showed concern for my time. timely manner. The showed concern for my time. More

Service Advisor was excellent. Wait time was long but I was pre- informed that it would be. Replaced both batteries. Most expensive by far of any batteries that I’ve purchased Wait time was long but I was pre- informed that it would be. Replaced both batteries. Most expensive by far of any batteries that I’ve purchased More

Poor scheduling on techs completing work. Poor service from the techs No one shows up to work Poor service from the techs No one shows up to work More

Last repair didn't work our very well. All previous service visits since moving here were very good - no issues or complaints. The Jeep has been in a few times due to intermittent Air Co All previous service visits since moving here were very good - no issues or complaints. The Jeep has been in a few times due to intermittent Air Conditioning failures. I do understand that intermittent problems can be very hard to find. Last time in on July 3rd tech said it was the compressor. I have reminded the service advisor that when the compressor runs the car cools. The problem is that sometimes the compressor won't come on. I've suggested it must be in the controls. Anyway they ordered a compressor and installed it. After the repair - no air conditioning. Bringing it back in Monday July 10th. Very frustrating! One would think that a dealer could resolve pretty much any problem with the vehicles it sells. So....I am upset but overall Phillips has been good. More

Fast prompt service clean waiting area coffee ready at 7:30 no pressure to sell additional products 7:30 no pressure to sell additional products More

Very professional. and knew exactly why I was there for service. He was prompt and attentive to my concerns. Thank you. and knew exactly why I was there for service. He was prompt and attentive to my concerns. Thank you. More

My appt. Was at 1:00. I arrived at 12:45. I did not get my car back until 3:06. I have never had an oil change take that long. What good is making an appt Was at 1:00. I arrived at 12:45. I did not get my car back until 3:06. I have never had an oil change take that long. What good is making an appt. More

Horrible customer service. Service Advisor Jim Garvin is rude and disrespectful. Yells at customers, berates them and hangs up on phone calls. Confrontational if you leave a ba Service Advisor Jim Garvin is rude and disrespectful. Yells at customers, berates them and hangs up on phone calls. Confrontational if you leave a bad review. No communication from them so you sit around for weeks waiting and not knowing, and with no car because they don't have loaners. They do not care about customers! More