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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,045 Reviews
Call Service Center (352) 732-7577

2,045 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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May 02, 2023

Fantastic The staff was very professional and courteous, and job was done in a timely manner. More

by JGREEKHD@GMAIL.COM
Recommend Dealer
Yes
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May 02, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

April 30, 2023

Jim is always been such a great person helping me with any problems I have. You are lucky to have such a great rep. More

by AIRRESCUESALLY@CFL.RR.COM
Recommend Dealer
Yes
Employees Worked With
Jim Garwin
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Apr 30, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. We look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

April 26, 2023

Excellent, in every way Coupon pricing, courtesy, wait time, service writer, 10 Best service ever More

by mvmariti
Recommend Dealer
Yes
Employees Worked With
Dk
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Apr 26, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

April 26, 2023

Very efficient got me in quickly. Got me out quickly didn't know about the 23 inspection was very surprised and happy to know that that was done. More

by Bgirard230
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Apr 26, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

April 25, 2023

Had to return the vehicle after the initial repair. I had to do all the follow up although I was told I'd receive a call. C9ncerned the initial part was ever replaced at all, but can't prove it More

by ericburge78
Recommend Dealer
No
Employees Worked With
Aaron Lawson, one unknown service attendant and at least three receptionist. Would have worked with the Service Manager but he never returned my call
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Apr 27, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for this feedback, Eric. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Gary Winkler Service Manager (352) 732-7577 ext 107

April 22, 2023

Went in for bad gas with possible moisture in my gas tank. My car was surging, starving of gas as I accelerated. My car wasn't throwing any codes on OBD port plug. They came back diagnosing $12,000.00 w More

by wendy.weavervzw
Recommend Dealer
No
Employees Worked With
1
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Apr 25, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Gary Winkler Service Manager (352) 732-7577 ext 107

April 22, 2023

The fastest oil change and tire rotation I have ever had, their🙂 service has really improved. More

by SHARONYEAR47
Recommend Dealer
Yes
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Apr 22, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

April 21, 2023

Marcus was available, on top of it and got my deal put together fast Marcus is awesome More

by MS Deberry
Recommend Dealer
Yes
Employees Worked With
Marcus Mister
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Apr 21, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to hear that Marcus provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

April 21, 2023

Disappointed Did not receive the service I expected And was suggested go to out source who is charging a large amount More

by jjc105573
Recommend Dealer
No
Employees Worked With
Don't remember
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Apr 25, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Gary Winkler Service Manager (352) 732-7577 ext 107

April 20, 2023

Derrick Matt 5 I had an excellent experience at the dealership!! Derrick and Matt did an absolutely perfect job More

by winter21
Recommend Dealer
Yes
Employees Worked With
5
Report | Print
Apr 20, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

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