Phillips Chrysler Jeep Dodge Ram - Service Center

Was no pressure to buy. Brian was very knowledgeable about both cars I purchased. I have bought 4 or 5 cars from your dealership over the years. Brian was the best to deal w Brian was very knowledgeable about both cars I purchased. I have bought 4 or 5 cars from your dealership over the years. Brian was the best to deal with. Sincerely Mike Madore. More

Great experience. Excellent customer service! Everyone was very helpful. My car broke down as I was traveling out of state. Everyone was extremely helpful and accommod Excellent customer service! Everyone was very helpful. My car broke down as I was traveling out of state. Everyone was extremely helpful and accommodating to my situation. More

Not great on customer service or follow through with appointments for service on parts that I was told were ordered. appointments for service on parts that I was told were ordered. More

Family friendly atmosphere. All the staff is very helpful and friendly. Staff work hard for customers. All the staff is very helpful and friendly. Staff work hard for customers. More

I have only had my 2015 Jeep Grand Cherokee serviced twice. First time was for a radiator replacement and second time was for tire replacement and oil change. Worked with service advisor Arron Lawson on twice. First time was for a radiator replacement and second time was for tire replacement and oil change. Worked with service advisor Arron Lawson on the first and Jeff Smith on the second. Both advisors were responsive and kept me informed on the status of the vehicle. All work performed to my satisfaction. More

VERY POOR COMMUNICATION! I HAVE A 2013 TOWN AND CONTRY AND WAS TOLD NUMBERS OF TIME I HAD A OLD VECHILE TO ME THAT WAS VERY DISRESPECTFUL WITH ONLY 110 THOUSAND MILES. AARON I HAVE A 2013 TOWN AND CONTRY AND WAS TOLD NUMBERS OF TIME I HAD A OLD VECHILE TO ME THAT WAS VERY DISRESPECTFUL WITH ONLY 110 THOUSAND MILES. AARON WAS THE GUY TALKING WITH US WE SPEND ALMOST $1600 DOLLARS THE FIRST WEEK FOR A FUEL PUMP WHICH THE CAR DIDNT NEED DROVE IT HOME AND STILL HAD THE SAME PROBLEM THAT WE TOOK IT IN FOR. TOOK IT BACK THE NEXT DAY AND HE SAID WE NEED A FUEL PUMP RELAY GOING TO COST ME 17OO.OO TOLD ME THE PART WOULD BE IN A COUPLE DAYS .I CALL LEFT A MESSAGE HE NEVER RETURN MY CALL. MY HUSBAND CALL FINALLY TALK WITH AARON HE SAID COULDN'T GET PART TILL APRIL 28TH BUT NEVER CALL ME TO LET ME KNOW WHAT WAS GOING ON. SO I WENT AND PICK MY CAR UP. THE WORSE SERVICE I HAVE EVER EXPERIENCED WITH SERVICE DEPARTMENT. WILL NEVER USE THIS DEALERSHIP! More

Very personable service writers, friendly drivers when shuttle service is needed. Appointment times make servicing my Pacifica very comfortable. shuttle service is needed. Appointment times make servicing my Pacifica very comfortable. More

Jeff Smith was awesome to work with. He went above and beyond to help me get my vehicle fixed and back on the road. Thank you Jeff. He went above and beyond to help me get my vehicle fixed and back on the road. Thank you Jeff. More

My first time here since moving to Ocala. I was really impressed by the attention and service. I was really impressed by the attention and service. More

Derrick does a great job. He is easy to work with and I wouldn’t go to any other CJDR dealer in this area. He is easy to work with and I wouldn’t go to any other CJDR dealer in this area. More