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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,095 Reviews
Call Service Center (352) 732-7577

2,095 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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June 16, 2023

Great service! I just hope this fixes my death wobble. I have been in the same problem several times. More

by mikemills60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jun 17, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks, Mike, for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

June 15, 2023

Good however it took 3 visits to solve 1 problem. Our service writer was helpful and considerate and helped with our problem. More

by HOPLERLAND4
Recommend Dealer
Yes
Employees Worked With
Jim
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Jun 15, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jim met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

June 15, 2023

Poor service for getting an appointment scheduled for a recall. Didn't get there and they have to order the part so I had to make another trip there to get it fixed. More

by lashune_johnson
Recommend Dealer
Yes
Employees Worked With
2
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Jun 15, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Lashune, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

June 14, 2023

Derek definitely needs a raise or a new position like service manager in the future. Has a ton of knowledge definitely, recommend him for all your service needs. The lube tech Stephen was very knowledgea More

by Irishman24
Recommend Dealer
Yes
Employees Worked With
Stephen Flanagan,
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Jun 14, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

Jun 14, 2023 -

Irishman24 responded

You are welcome, they both are really good workers hopefully you compensate them good for being your best service advisor and whatever stephen's title is looked like he was multitasking when he stopped to take care of me when derek asked him too

June 14, 2023

I brought my Ram 2500 in for a fuel pump replacement. The operation went very smooth. Service Tech was great! More

by man49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Smith
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Jun 15, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to hear we provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

June 14, 2023

Excellent experience, with a clean dealership and very experienced and friendly staff. I would highly recommend this dealership to anyone More

by stanggt331
Recommend Dealer
Yes
Employees Worked With
Derek Cummings
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Jun 15, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. Derek and our team appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

June 14, 2023

Went in for oil change and had to go back because they didn't tighten plug so it leaked More

by HOMEPRO42
Recommend Dealer
No
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Jun 18, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Gary Winkler Service Manager (352) 732-7577 ext 107

June 14, 2023

Excellent Work was done in a timely manner. Good night god bless can't wait for next great service. More

by LUIS0212
Recommend Dealer
Yes
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Jun 15, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Luis, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

June 14, 2023

They were very friendly and they got the work done very very quickly I think the service department there is awesome More

by annafindingharmony
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jun 15, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Anna, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

June 13, 2023

Best place to get service. Friendly, professional, very thorough; instills confidence. Will Recommend to all. More

by JGAMVERINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Report | Print
Jun 14, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

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