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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,045 Reviews
Call Service Center (352) 732-7577

2,045 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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January 16, 2023

They didn’t put the carpeting back correctly after working on my car. They were also supposed to order a wiring harness for the fuel tank. I called twice, no one called me back, so I guess I can’t fin More

by halwagle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott in Service
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January 16, 2023

The service is always nice and there is always someone to greet you on the way in More

by Davinist93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arron Lawson
Report | Print
Jan 17, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

January 14, 2023

Derek went above and beyond to fix a problem created by another dealer and get my truck fixed. Can’t recommend Ocala CJDR enough. More

by Brokenarrowjbe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek 5 stars
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Jan 14, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Derek and our team and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

January 14, 2023

Fixed the recalls in a timely manner. sent courtesy van for me to pick up! More

by Crichard1395611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
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Jan 15, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

January 14, 2023

Brought my Challenger in for a potential warranty repair and was greeted by Derick Cummings. He got me checked in and got my car looked at right away. The waiting area was clean, comfortable, and spacious. More

by AR390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Cummings in Service, and Sam C in the parts Department., Jon Gonyer
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Jan 15, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

January 14, 2023

I always get great service from Jeff in the service department with whatever service I need. Always friendly and professional. The same can be said for all your employees. More

by kckc49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Smith
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Jan 15, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

January 13, 2023

Great quality sales and floor supivisors very helpful high quality people willing to help great team glad I ended buying vehicle their if I buy again will go there thanks More

by Eyoungrv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Deleo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Pardee
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Jan 14, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

January 13, 2023

Everyone I dealt with and others I watched, was kind and professional. Good to see how service was moving so smoothly, and the customer was kept up to date on status of our vehicle. More

by Teresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Teresa, Thank you! Brian and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

January 13, 2023

Always courteous and a take time to listen to the customer. Drive ins are always welcome. More

by OLDGOAT2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Jan 14, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

January 13, 2023

EXCELLENT SERVICE, OIL CHANGE, FILTER, TIRE ROTATION, AND FRONT WIPER BLADES, WERE DONE IN LESS THAN HALF HOUR. More

by JOSE ALMAGUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SERVICE EMPLOYEES WERE VERY HELPFUL ASSISTING IN THE CHECKING IN PROCESS.
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Jan 14, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Jose, Thank you for choosing our dealership! We're always happy to help in any way possible. Come back soon if there's anything else that our service team can assist you with! Gary Winkler Service Manager (352) 732-7577 ext 107

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