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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,095 Reviews
Call Service Center (352) 732-7577

2,095 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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February 21, 2025

Great service. Got me right in and took care of the issue. Turned out to be just a software update. More

by PROCON1037
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

February 21, 2025

Very easy to make an appointment, prompt and courteous service , minimal wait time , oil change and tire rotation performed flawlessly in one hour More

by DELANEYDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department has smooth process
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Feb 22, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Hi Don: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

February 20, 2025

I was very pleased with the service it seems every thing is fine keep up the good work More

by ANITAMARIARYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arron service department 5 Star
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Feb 20, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Anita, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

February 18, 2025

Just got my oil and maintenance done. Had to sit and wait which is expected. More

by WILDWOODCHIK
Recommend Dealer
Yes
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Feb 18, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

February 18, 2025

Service was great. All issues covered by warranty. Wait time was minimal. Very satisfied. Friendly staff. More

by MIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember
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Feb 18, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Mike, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

February 18, 2025

Over all my experience was pretty okay,, it could have been better only if someone would acknowledge me, or customers upon arrival in the service lane.. More

by michaelkrouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’ve interacted with service department..
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Feb 18, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback with us, Michael. We will share your comments with our team, and we look forward to working with you again. Gary Winkler Service Manager (352) 732-7577 ext 107

February 17, 2025

I have come to trust Phillips Dodge repair services, they appear to be honest and only do necessary work. My first interaction was using Phillips as a second opinion, haven't gone anywhere else since. More

by dingers412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Repair
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Feb 17, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

February 14, 2025

Service was great. Service writer very professional. My wait time was less than I expected. Yea!! More

by glgrace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Betancourt
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Feb 14, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

February 13, 2025

Everyone at the dealership was pleasant and kind. The dealership was clean. The recall performed on my vehicle was done promptly and efficiently with my car. Returned well ahead of the anticipated sc More

by PSUCKOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
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Feb 13, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

February 13, 2025

Everyone is so friendly The oil change was done at an affordable price. They have done this service for us since we moved to florida. More

by Lovemyjeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Feb 13, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Gary Winkler Service Manager (352) 732-7577 ext 107

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