Phillips Chrysler Jeep Dodge Ram - Service Center

Service advisor. Mr. Sherman provided excellent service very happy will return. Everything went very well. Have a nice day. Mr. Sherman provided excellent service very happy will return. Everything went very well. Have a nice day. More

After my purchase about 10 years ago, I was leaning toward phillips for this purchase. Still I checked out a few dealerships. Couldn't find a vehicle I thought was as good or better than my jeep. And w toward phillips for this purchase. Still I checked out a few dealerships. Couldn't find a vehicle I thought was as good or better than my jeep. And was not happy with any other dealership. So without hesitation went back to phillips. Brian and Dale were very helpful. Have always been happy with the service department at phillips. More

Great service, Jeff Smith got us in an out very quickly since we were traveling though. I couldn't be more pleased, very professional. since we were traveling though. I couldn't be more pleased, very professional. More

Everyone was professional and was waited on quickly. The service was performed satisfactorily. Will go back for any service needed The service was performed satisfactorily. Will go back for any service needed More

They were quick and efficient. And they have a playroom for children. The people were corteous and bilingual And they have a playroom for children. The people were corteous and bilingual More

Service reps listen and are personable while trying to assure clarification of symptom or issue. assure clarification of symptom or issue. More

Had to wait 15 minutes past my appointment time to see a service advisor. Then was charged $150 to tell me my back up camera had a short in it. Also was told that the camera would have to be ordered at a c service advisor. Then was charged $150 to tell me my back up camera had a short in it. Also was told that the camera would have to be ordered at a cost of over $500 plus installation of another $200. I watched the tech open the trunk, check connection at camera and then determine it had a short without any testing of the camera. Time spent, 10 minutes. Then the tech walked away and left the car for over a hour, without reporting to the service advisor. I could not find the service advisor so I explained to Jim Garvin that the car was just sitting and no one was working on it. He graciously went into the shop, found the tech and reported back to me about the camera. I still had to wait another 10 minutes for the service advisor to return and give me my bill. In short, I feel I was ripped off by the cost of labor and the outrageous quote of the camera. I’ve been your customer for 30 years and was never treated so poorly. More

They do a great job and completely finish on time and kept me up to date kept me up to date More

Excellent, Dereck was great, Dereck needs a raise, excellent customer service. Great coffee, needs donuts excellent customer service. Great coffee, needs donuts More

Service Department was clean and efficient when I arrived for my appointment. Service was completed as promised and on time. Personnel were polite and friendly. Overall, getting my Ram 2500 serviced at Phill for my appointment. Service was completed as promised and on time. Personnel were polite and friendly. Overall, getting my Ram 2500 serviced at Phillips Dodge was a breeze and very positive experience. More