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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,099 Reviews
Call Service Center (352) 732-7577

2,099 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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February 09, 2023

Informative and polite. Provided a shuttle to take me home so I didn't have to wait at the dealership while my vehicle was being fixed. More

by ROSANKY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Feb 09, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

We appreciate the five-star rating. Thank you for choosing Phillips Chrysler Jeep Dodge Ram; we look forward to having you as a valued customer for many years to come. Gary Winkler Service Manager (352) 732-7577 ext 107

February 09, 2023

The service was great, it was fast and the people who work there are very knowledgeable and friendly More

by jaxquinones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department Rep
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Feb 10, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Jax, Thanks for sharing your thoughts about your service experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

February 09, 2023

Please with the service reps. They are top notch and staff have excellent communication skills. More

by Razorbuck67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
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Feb 10, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to hear Derek provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

February 06, 2023

Accurate, Dependable, My service rep Mr Smith is the best, Thank you for taking such good care of me More

by cjborst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Smith, Service Rep
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Feb 06, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

February 06, 2023

Phillips is where my father-in-law worked & since he passed away they have been taking care of me more than they should have. They answer every question I have. They also have me in & out as fast as pos More

by HARRISD144.DRH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Keefe
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Feb 06, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

We appreciate your business, Harris, and our entire dealership team looks forward to serving you for all of your automotive needs. Gary Winkler Service Manager (352) 732-7577 ext 107

February 05, 2023

Parts were in stock at the dealership, which made the turn around only one day!! More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department Jim and Receptionist who scheduled my appointment. Both very helpful.
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Feb 06, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Jennifer, Thanks for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. Jim and our team appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

February 04, 2023

It was not very easy to know the procedure for getting service. Had a wait but greeter did take care of the car and showed me conditions of the car. More

by vettech_83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey greeter in service department
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Feb 05, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

February 04, 2023

Whenever I go to Phillips, for whatever reason it is the best of experiences, thus I have been a repeat customer since 2014 & purchased 2 vehicles from them. More

by JCMORFIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Staci Ann Mills, David Hoff
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Feb 05, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

February 04, 2023

Took our Jeep in for oil change and Found out we had leak in the bearing seal which we never would have found on our own. All taken care of!! Thank You!! More

by JILLHINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Jill, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

February 04, 2023

Good service. Jim was very helpful. I would recommend you guys to friends. Of course, if jeep breaks down within the next few days, I take all of this back. More

by xthreefivetwox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim in service department
Report | Print
Feb 05, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

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