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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,077 Reviews

2,077 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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May 09, 2025

Phillips is the best dealership in central Florida. Will always be our number one go to More

by Robbie Keszey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Stickley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

May 08, 2025

Friendly, knowledgeable and got my vehicle in and out in a timely manner! Service advisor was great to work with More

by ginnyorton
Recommend Dealer
Yes
May 08, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

May 08, 2025

Came in for an oil change. The mechanic changed my oil. I paid my bill and left. More

by ANDYRUPHIS
Recommend Dealer
Yes
May 08, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

May 08, 2025

Priority, no appointment service is supposed be apart of purchasing a Grand Wagoneer. Every time I drop it off, unless I books ahead (defeats the purpose of the priority service), I don't get a loaner vehic More

by Jamie65
Recommend Dealer
No
May 09, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Jamie, we're sorry you didn't have a completely satisfying visit. Would it be possible for someone from our management team to reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Gary Winkler Service Manager (352) 732-7577 ext 107

May 07, 2025

It's always a pleasure working with Derek. The communication is top notch. He is quick to respond and keeps me informed. More

by LilyJacks
Recommend Dealer
Yes
Employees Worked With
Derek Cummings
May 07, 2025 -

LilyJacks responded

It's always a pleasure working with Derek. The communication is top notch. He is quick to respond and keeps me informed.

May 07, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

May 07, 2025

the dealership communicated with us through the process of fixing the vehicle and returned to us in a timely manner. I highly recommend them! More

by mark cook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

May 06, 2025

My vehicle was taken immediatly,had a coffee and then notified my vehicle was finished. Work performed was great. More

by DICK1148
Recommend Dealer
Yes
May 06, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

May 06, 2025

Accomplished what I asked but found another problem and came to me to fill me in and tell me what it would cost and if I'd okay the work. Had the job done in no time. More

by wlockman0
Recommend Dealer
Yes
May 06, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

May 06, 2025

Great customer service, kept in communication with me during the process. Arron made it easy and stress free. More

by Iristhevirus02
Recommend Dealer
Yes
Employees Worked With
Arron Lawson
May 06, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

May 06, 2025

Good and quick Mid morning. Long waiting line, in and out in about 45 minutes More

by BJJ5412
Recommend Dealer
Yes
May 06, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107