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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,068 Reviews
Call Service Center (352) 732-7577

2,068 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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October 03, 2024

Courteous, dependable, efficient, my over all experience rated on a scale 1-10..it's 10.. More

by CATHERINEWOOD758
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Stephen Flanagan
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Oct 03, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Catherine, for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

October 03, 2024

It took awhile to find the problem with my Navigation in my Ram. But they didn’t give up and finally found the problem More

by Walt49
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott in the service department
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Oct 04, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, Walt, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

October 02, 2024

Fast and polite service. Clean waiting area. Quick and easy. Happy with this dealership service department! More

by FERGL
Recommend Dealer
Yes
Employees Worked With
I can't remember my service persons name
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Oct 02, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Gary Winkler Service Manager (352) 732-7577 ext 107

October 02, 2024

Nice people, clean place and got oil change done timely . My sales person wasn't in but was taken care of promptly. More

by BBORTZ5182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baker
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

October 01, 2024

Great service and patient explanation of the precise problem and how to solve it. Timely, kind, and friendly all around. Phillips has earned my trust and future business. More

by SHERISEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Oct 02, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

September 30, 2024

I always feel like VIP when I come in. Everyone is very helpful and I feel my time is valuable. Great job everyone keep up the good work. More

by Amwoodall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sonny Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to hear John provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

September 29, 2024

Sold me a truck and torc converter went out and trans mission still making jumps. Poor service got the run around till the 3 of 3 went out. Then wanted me to pay for taking it to gmc which I was told to More

by dustinmcduffey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Cherry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Baker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Coleman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Deleo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Novak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Roberts
3.0
This rating includes all reviews, with more weight given to recent reviews.
Don Wulff
1.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Cherry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whole service team sucks!
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Oct 01, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Dustin, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Gary Winkler Service Manager (352) 732-7577 ext 107

September 29, 2024

Philips is very professional and diligent. I love this dealership .they will continue to get my business More

by MARTINXV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Sep 29, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram. We look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

September 28, 2024

Jeff was very courteous and professional. It was a pleasure getting my Jeep looked at and will be bringing back for service. More

by CindyMathieson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff in service
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Sep 29, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Cindy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

September 28, 2024

Friendly advisor Jeff Smith. Kept me informed on progress of repairs. Prompt response each time More

by merkelaudrey4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Smith. Service
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Sep 29, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks, Audrey, for sharing your thoughts about your experience with Jeff here at Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

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