Back

Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,061 Reviews

2,061 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

Sort by
September 18, 2024

My service appointment started on time and was completed quickly. The service representative was extremely courteous and made me feel comfortable throughout the process. More

by terranceb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 19, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Terrace, We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

September 18, 2024

The people was good the knowledge on the vehicle wasn't any good my ram promaster never get fixed in More

by DOMINOTABLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
José
Sep 19, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Gary Winkler Service Manager (352) 732-7577 ext 107

September 18, 2024

Personable,efficient staff. Quick appt setting and fast service. Best dealer experience ever. Recommended to friends. More

by ispaliulis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susanna Vann-Parrott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Smith service advisor
Sep 19, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

September 17, 2024

Jon Gonyer’s knowledge of Phillips CDJ, from suppliers, to products ,to length of service & purchases of vehicles. I will continue to work with him as In my opinion, He is number one!! He has helped me, f More

by topcat67commander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Gonyer
Sep 17, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We'll be sure to share your feedback with our crew. We truly appreciate your business. Gary Winkler Service Manager (352) 732-7577 ext 107

September 17, 2024

The repairs were completed correctly. However communication is abysmal. Not one member of the customer service team contacted us with updates or upon completion of work despite numerous m More

by JOELMARVIN85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Smith
Sep 17, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Gary Winkler Service Manager (352) 732-7577 ext 107

September 17, 2024

Anthony at service provided excellent service for my vehicle. It is people like him that makes this dealership a good one. More

by Lou Ocampo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

September 16, 2024

Derrick always goes above and beyond for me! Phillips does a great job always always with my Demon. More

by RYANMTFMOORE1738
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Cummings
Sep 16, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, Ryan, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

September 15, 2024

Service was excellent. Service personnel are always courtesy and professional. Very satisfied with service in all aspects. We would recommend your Service Department to More

by KHR48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Betancourt
Sep 15, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

September 15, 2024

Very slow. It took them 15 minutes to grab the keys of my car, they made me wait too much. Then it took the two hours and 45 minutes to change a battery. More

by BARU89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Susanna Vann-Parrott
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Gary Winkler Service Manager (352) 732-7577 ext 107

September 14, 2024

Jeremy Ulecki always takes great care of me . He is knowledgeable and a pleasure to deal with. More

by DAVESTEED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Ulecki
Sep 15, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Dave! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

...
36
...