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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,101 Reviews
Call Service Center (352) 732-7577

2,101 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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March 19, 2024

Always great customer service, and represent the dealership and a very positive way and I think Jonathan always for his patience More

by MREASLEY3000
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Mar 19, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jonathan and our team, and we look forward to working with you again. Gary Winkler Service Manager (352) 732-7577 ext 107

March 19, 2024

Very punctual and on time. Work was always done correct and on time.Just need more help with people answering phones. More

by mkulick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with Sales.
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Mar 19, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

March 19, 2024

Something to get use to. Not the kind of service as back home sadly however manager stepped up to the plate. More

by Nancyscleaning68
Recommend Dealer
Yes
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Mar 19, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Nancy, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

March 18, 2024

Never had problems with them & have been a customer for many years. Great dealership ???????? More

by gcompton
Recommend Dealer
Yes
Employees Worked With
Jim
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Mar 19, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

March 18, 2024

Very friendly and accommodating, and was able to complete all of my vehicle repairs in a timely manner More

by ASAGER27
Recommend Dealer
Yes
Employees Worked With
John
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Jul 05, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

March 17, 2024

Excellent service rep. I dont remember his name. I am sure you have the service record in your files. More

by dmcasey
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
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Mar 18, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

March 16, 2024

The worst customer service I've ever experienced! !! I will never go back! The worst place to go to for anything! More

by johndifiore
Recommend Dealer
No
Employees Worked With
Anthony, Gary, and the GM
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Mar 18, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for bringing this to our attention, John, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Gary Winkler Service Manager (352) 732-7577 ext 107

March 15, 2024

Good Notified me of of a recall that wasn't public. Waiting to complete the recall. More

by Twogman1
Recommend Dealer
Yes
Employees Worked With
John
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Jul 22, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

March 15, 2024

Great service getting in and out in a fashionably timeframe doing the work expected to be done More

by Hmonahan
Recommend Dealer
Yes
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Mar 17, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

March 15, 2024

Replace engine Pass me over to the general manager because phone system sucks Hard to reach anyone for service More

by Lmaille
Recommend Dealer
Yes
Employees Worked With
Anthony service advisor
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Mar 17, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Gary Winkler Service Manager (352) 732-7577 ext 107

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