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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,070 Reviews

2,070 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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January 31, 2024

Had a truck with issues and decided on new truck and was in and out in no time. The Dealership is vey knowledgeable about the vehicles that have. More

by megan428
Recommend Dealer
Yes
Employees Worked With
Jay
Feb 01, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Megan, thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

January 31, 2024

I had a great experience. Jim got me in right away and took care of every concern I had More

by DONWULFF
Recommend Dealer
Yes
Employees Worked With
Jim Garvin
Feb 01, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, Don, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

January 31, 2024

Always a pleasure working with Derek, the staff is friendly and always makes me feel welcomed More

by Steven N.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Cummings
Feb 01, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review, Steven. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

January 31, 2024

Quick and easy. All taken care of. Thank you I will be back next time I need service More

by JOSEPH.SPITZLEY
Recommend Dealer
Yes
Feb 01, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Joseph! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

January 31, 2024

Excellent, they diagnosed the problem and ordered the radio. I returned, and they installed the new xm radio, and all done under extended warranty. More

by HECARLILE
Recommend Dealer
Yes
Feb 01, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

January 31, 2024

3 Jeeps and always a pleasure I appreciate the sales staff walking me through the process of turning in a lemon More

by sirpmentalhealth
Recommend Dealer
Yes
Employees Worked With
Jan 22 not jan 30
Feb 01, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

January 30, 2024

1 I'll be speaking to the district manager When left the shop for a warranty covered item shop made sure not to work on my vehicle for 2 weeks and did not provide me the detail block test and then I told th More

by Xrcollier
Recommend Dealer
No
Employees Worked With
Jose, and Gary in service
Feb 01, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Gary Winkler Service Manager (352) 732-7577 ext 107

January 30, 2024

It's great I take all of my vehicles there for service My wife and I have bought combined close to 20 cars from there More

by MIKEMARTINCATTLE
Recommend Dealer
Yes
Employees Worked With
Jim in service
Jan 31, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Mike! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

January 30, 2024

Great I think I have a great time with you and your team is a great time to come over and get together with More

by 1954KENNETHBROOKS
Recommend Dealer
Yes
Jan 31, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review, Kenneth! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

January 29, 2024

Jeremey coordinated well as I had to bring vehicle up twice and Luke was very insightful while performing work on the vehicle More

by AUSTINM721
Recommend Dealer
Yes
Employees Worked With
Jeremy/Luke
Jan 29, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

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