Phillips Chrysler Jeep Dodge Ram - Service Center
Ocala, FL
2,099 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center
I had to call over and over being promised a call back that didn't come until we filed a better business bureau complaint. I was incorrectly charged and lied to about them calling to check with my warrant that didn't come until we filed a better business bureau complaint. I was incorrectly charged and lied to about them calling to check with my warranty. Incorrectly charged a lot. And I have been chasing trying to get my money back ever since. Gary said this week they'd refund... I've yet to see it More
They ordered the part, put the part in. When I had a problem with the extended warranty, one of the guys worked with the insurance company and resolve that issue for me. It was great how th When I had a problem with the extended warranty, one of the guys worked with the insurance company and resolve that issue for me. It was great how they handle bit. More
I did a walk in appointment due to not being able to schedule one the night before online. When I arrived at 7:20am Jeffery let me know they were booked all day and would most likely need to keep my jee schedule one the night before online. When I arrived at 7:20am Jeffery let me know they were booked all day and would most likely need to keep my jeep over night. I told him that was fine, let's just get this fixed it's not safe on the road with all the violent shaking. Derek and Jeffery spoke, according to Jeffery, and they were able to get my jeep in, fixed, and pick up ready in 3 hours!!!!!! Great team work, I was one very happy customer. At pick up I gifted them both with some afternoon treats! More
Got my issue resolved. Very satisfied with Jeff & other staff.... always very professional The best Service Dept I have ever had dealings with. Very satisfied with Jeff & other staff.... always very professional The best Service Dept I have ever had dealings with. More