Phillips Chrysler Jeep Dodge Ram - Service Center

I did a walk in appointment due to not being able to schedule one the night before online. When I arrived at 7:20am Jeffery let me know they were booked all day and would most likely need to keep my jee schedule one the night before online. When I arrived at 7:20am Jeffery let me know they were booked all day and would most likely need to keep my jeep over night. I told him that was fine, let's just get this fixed it's not safe on the road with all the violent shaking. Derek and Jeffery spoke, according to Jeffery, and they were able to get my jeep in, fixed, and pick up ready in 3 hours!!!!!! Great team work, I was one very happy customer. At pick up I gifted them both with some afternoon treats! More

Got my issue resolved. Very satisfied with Jeff & other staff.... always very professional The best Service Dept I have ever had dealings with. Very satisfied with Jeff & other staff.... always very professional The best Service Dept I have ever had dealings with. More

Good Is was happy with the service but this is a pain in the arse the arse More

I had to call over and over being promised a call back that didn't come until we filed a better business bureau complaint. I was incorrectly charged and lied to about them calling to check with my warrant that didn't come until we filed a better business bureau complaint. I was incorrectly charged and lied to about them calling to check with my warranty. Incorrectly charged a lot. And I have been chasing trying to get my money back ever since. Gary said this week they'd refund... I've yet to see it More

My jeep has a turbo and not enough oil was added to fill turbo. Got quite noisy on my way home. Stopped and added the required level. Stopped the noise turbo. Got quite noisy on my way home. Stopped and added the required level. Stopped the noise More

got seen quickly but had to wait a long time and they could not replicate the sound could not replicate the sound More

I do like the dealership, but if you purchase a vehicle brand new from them and bring in for 1- year maintenance, a vehicle wash and wax should be included brand new from them and bring in for 1- year maintenance, a vehicle wash and wax should be included More

The purchase was seamless and quick. Could not be happier with our new Jeep Cherokee Could not be happier with our new Jeep Cherokee More

I would have liked if they had called me at different steps so I would know what was going on. I had to call every time. They had it for 3 weeks. I called every week and left a voice mail. Jeremy would c steps so I would know what was going on. I had to call every time. They had it for 3 weeks. I called every week and left a voice mail. Jeremy would call back the next day. More

Good took a while to complete Took longer than expected to complete service Very disappointed to complete service Very disappointed More