Phillips Chrysler Jeep Dodge Ram - Service Center
Ocala, FL
2,098 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center
Overall very good experience, however I was disappointed in the fact that I had to pay an extra fee to use my third party warranty. I have had other work done on my vehicles in California and I was never ch in the fact that I had to pay an extra fee to use my third party warranty. I have had other work done on my vehicles in California and I was never charged any extra fees when I was getting the work done by them. The purpose of going to the dealership is to have the peace of mind knowing that the work will be done right. Paying extra for using my warranty made feel that I was being ripped off. More
Was quite happy when I realized they fixed the windshield sprayer without my knowledge. The wait for oil change was within reason. Everyone was courteous. sprayer without my knowledge. The wait for oil change was within reason. Everyone was courteous. More
Very helpful and professional and I would recommend anyone of my friends to visit this dealership anyone of my friends to visit this dealership More
Absolute rip off charged me twice with my dealer in Michigan charged me for the same service. Rotated tires but did nothing with the air pressure. Impossible to speak with a person on the phone desk Michigan charged me for the same service. Rotated tires but did nothing with the air pressure. Impossible to speak with a person on the phone desk questions about service. I plan never use a dealer again. More
Scott was very nice and professional. He kept me informed of the progress on my car and also arranged for a shuttle for me to wait at home. The shuttle man was also very nice and enjoya He kept me informed of the progress on my car and also arranged for a shuttle for me to wait at home. The shuttle man was also very nice and enjoyable to talk with on my ride home. While I waited in the lobby I had coffee that was fresh and good tasting. I entertained myself with reading magazines which was a treat because I am getting bored with looking at my phone. I would just suggest getting more Better Homes and Garden magazines and similar ones for those of us who want to take break from our phones and enjoy the beauty of looking at real pictures on paper. More