Phillips Chrysler Jeep Dodge Ram - Service Center

Hi and 1, very poor and the additional costs charged by your service department are ridiculous, nearly $90 to use my extended warranty, I should have driven to the next dodge dealership and had it taken ca your service department are ridiculous, nearly $90 to use my extended warranty, I should have driven to the next dodge dealership and had it taken care of! Anything to force another dollar from. Your customers! I should have known better after the debacle with my vehicle. Plus the poor attitude from your employees were a huge let down. One person spoke to me respectfully. More

Not worth talking about but will say this Great service advisor, parts counter, cashier and porter. Management Not so great. Take care of the customer period,especially when your guys messed up. Congratula advisor, parts counter, cashier and porter. Management Not so great. Take care of the customer period,especially when your guys messed up. Congratulations you lost a guest after 5 years. More

I would only recommend that if someone brings a vehicle in due to squirrel damage, that they do a through inspection before turning it back to the customer. I had to bring my truck back twice, because mech in due to squirrel damage, that they do a through inspection before turning it back to the customer. I had to bring my truck back twice, because mechanic didn't inspect it. More

Went in for oil change and tire rotation. I was given my truck back after work completed. Once I pulled out of dealership tire pressure light came one. The tire pressure was never adjusted to I was given my truck back after work completed. Once I pulled out of dealership tire pressure light came one. The tire pressure was never adjusted to account for different PSI so had to turn back around to take my truck back. Derek got it fixed right away and apologized. More

Had warnings going off on ABS . Was handled very efficiently Covered Under warranty and the whole experience was great Was handled very efficiently Covered Under warranty and the whole experience was great More

My service advisor kept me up to date on the progress of my truck. And also had to deal with my warranty company to make sure the repairs got paid for my truck. And also had to deal with my warranty company to make sure the repairs got paid for More

I made a 9am appt for oil change so I arrived at 8:45 and did not get out of there until 11:00 !!!? Why do you even schedule appts? did not get out of there until 11:00 !!!? Why do you even schedule appts? More

In for recall on my truck, had them check my tires for air pressure, got home, they forgot to put the caps back on air valves. air pressure, got home, they forgot to put the caps back on air valves. More

They were very busy and they were able to address my recall issues in a timely manner. They were very polite and respectful of the inconvenience of being without my truck during this process. recall issues in a timely manner. They were very polite and respectful of the inconvenience of being without my truck during this process. More

Very attentive to the needs and wants of their customers. Jessica is the sales associate that I dealt with and I highly recommend her. Jessica is the sales associate that I dealt with and I highly recommend her. More