Phillips Chrysler Jeep Dodge Ram - Service Center
Ocala, FL
2,070 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center
I will take my Jeep Grand Cherokee Laredo to another Jeep dealership besides Phillips Jeep.. I can't believe that Jeep will allow the rude and nasty service advisors to keep there job. I have watched t Jeep dealership besides Phillips Jeep.. I can't believe that Jeep will allow the rude and nasty service advisors to keep there job. I have watched them talk and be such mean and jerks to many customers. I will not stop until I can get to the highest I can go at Jeep Corporation. I hope can before the dealership let's the current service advisor s cause many law suits against Phillips Jeep. More
Phillips has been my “go to” dealership for several years now; always appreciate the courtesy of all staff. now; always appreciate the courtesy of all staff. More
Three months waiting for fob that was promised at purchase time. Emails not answered. Phone calls not returned. purchase time. Emails not answered. Phone calls not returned. More
Besides changing the oil and rotating the tires, I asked the service rep to reprogram my car so the driver seat would auto roll back when the car is turned off and to set the door lock to beep on locking fr the service rep to reprogram my car so the driver seat would auto roll back when the car is turned off and to set the door lock to beep on locking from putting a finger on the outside door handle. We were also unable to set the individual driver seat settings. Both the service manager and the tech talked to me about what they did. I really appreciated it and could fix these problems myself now. More
Came in for scheduled oil change, tire rotation and a concern with a noise in the front end. Asked for someone to ride with me so I could explain the noise. Jean road with me and heard the noise. He d concern with a noise in the front end. Asked for someone to ride with me so I could explain the noise. Jean road with me and heard the noise. He diagnosed it and we went for a second ride and now the noise is gone. Been bringing our vehicle back here for service for 7 years. If you’re not happy they want to know why and how they can correct. Everyone I’ve dealt with has been friendly and helpful. Thanks again Jean! More
First time purchasing a new truck. The process was very straightforward. No gimmicks. I test drove the first day and came back the following after I had slept on my decision. I have us The process was very straightforward. No gimmicks. I test drove the first day and came back the following after I had slept on my decision. I have used the service department for regular maintenance. They offer a shuttle service and cost for maintenance seems reasonable. More
Took my car to get an oil change and after that my car have an oil leak...took the car back to the dealer and they insist the car had that leak for long time...never had an oil spot stain in my driveway. have an oil leak...took the car back to the dealer and they insist the car had that leak for long time...never had an oil spot stain in my driveway. They said that there's nothing they can do to fix it. They will charge me $2117.00 to fix it....hahhahahahhahha....insane for something they caused...will never take my car there and will never recomend it to someone else either More