Phillips Chrysler Jeep Dodge Ram - Service Center
Ocala, FL
2,095 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center
They fit me in without an appointment and provided 2 way shuttles so I could horse show at WEC while they diagnosed and repaired my truck. They used my external extended warranty. They really saved me a gre shuttles so I could horse show at WEC while they diagnosed and repaired my truck. They used my external extended warranty. They really saved me a great deal of time and money. More
It was a great experience from start to finish. I dropped my truck off very easily. I was able to pick my truck up the same day. The only thing I have to say is I wish I would've got a call about a I dropped my truck off very easily. I was able to pick my truck up the same day. The only thing I have to say is I wish I would've got a call about an update. But other than that everything was great. More
Dropped off Monday for Tuesday appointment. No phone call Tuesday. Called twice Wednesday with no call back. Stopped in person and was told it was still being checked. Finally someone called Th No phone call Tuesday. Called twice Wednesday with no call back. Stopped in person and was told it was still being checked. Finally someone called Thursday and said it needed all 4 brakes. I called back and said don't do it. Picked up Friday and it was in bay to be worked on!!! Poor communication. Tuesday to Friday to be able to get my truck back with NO work required. 2 rating is being extremely kind More
Phillips Dealer went beyond my expectations. Customer service was superb. I did not have an appointment and they checked how long it would take before taking my car. Mr. Jose walked me to the wa Customer service was superb. I did not have an appointment and they checked how long it would take before taking my car. Mr. Jose walked me to the waiting room where fresh hot coffee and snacks were provided. An interesting show was playing while I happily waited for my car. Highly recommend! More
Concerning over quality of Care provided to my vehicle. Oil was not offered to be changed when there was a high chance coolant would have gotten into it. This can then cause engine issues, required additio Oil was not offered to be changed when there was a high chance coolant would have gotten into it. This can then cause engine issues, required additional follow-up after leaving dealership More