Phillips Chrysler Jeep Dodge Ram - Service Center
Ocala, FL
2,095 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center
I feel like the job was rushed and not done properly or with any sort of care. We had to go back after repairs because oil was not cleaned out properly. Now the change oil soon light is on and no one at Do with any sort of care. We had to go back after repairs because oil was not cleaned out properly. Now the change oil soon light is on and no one at Dodge has answered any of my phone calls. At this point this has been the worst experience I've ever had. More
Hi and 1, very poor and the additional costs charged by your service department are ridiculous, nearly $90 to use my extended warranty, I should have driven to the next dodge dealership and had it taken ca your service department are ridiculous, nearly $90 to use my extended warranty, I should have driven to the next dodge dealership and had it taken care of! Anything to force another dollar from. Your customers! I should have known better after the debacle with my vehicle. Plus the poor attitude from your employees were a huge let down. One person spoke to me respectfully. More
Not worth talking about but will say this Great service advisor, parts counter, cashier and porter. Management Not so great. Take care of the customer period,especially when your guys messed up. Congratula advisor, parts counter, cashier and porter. Management Not so great. Take care of the customer period,especially when your guys messed up. Congratulations you lost a guest after 5 years. More
The dealership was quick to take care of some issues I had with my new Challenger.The work was done very professionally and pretty xxxx quick.Did not keep me waiting on my vehicle at all.They also went ah had with my new Challenger.The work was done very professionally and pretty xxxx quick.Did not keep me waiting on my vehicle at all.They also went ahead and serviced my vehicle while it was there. More
I would only recommend that if someone brings a vehicle in due to squirrel damage, that they do a through inspection before turning it back to the customer. I had to bring my truck back twice, because mech in due to squirrel damage, that they do a through inspection before turning it back to the customer. I had to bring my truck back twice, because mechanic didn't inspect it. More
Went in for oil change and tire rotation. I was given my truck back after work completed. Once I pulled out of dealership tire pressure light came one. The tire pressure was never adjusted to I was given my truck back after work completed. Once I pulled out of dealership tire pressure light came one. The tire pressure was never adjusted to account for different PSI so had to turn back around to take my truck back. Derek got it fixed right away and apologized. More