Phillips Chrysler Jeep Dodge Ram - Service Center

I’m always impressed with the quality of my service at this dealership. Jim is my favorite service advertiser and always goes out of his way to make sure that my concerns are addressed. this dealership. Jim is my favorite service advertiser and always goes out of his way to make sure that my concerns are addressed. More

My service writer Jeff was excellent, and did an amazing job! I will definitely recommend. job! I will definitely recommend. More

My starter on my ram 1500 was bad. I told the what it was and they did not replace it. I had to rent a car for 3 days only to find they replaced the ignition switch. Got back to my h I told the what it was and they did not replace it. I had to rent a car for 3 days only to find they replaced the ignition switch. Got back to my hotel and the truck wouldn't start. Same problem. Returned to the dealer and the finally replaced the starter. On my vacation to diseny world. From Maryland. Passed! They had the starter in stock the whole time. Time and money wasted. More

Oh man where do I begin. Came up and made an appointment to have the computer flash programmed. Was told it’s a hour and a half service. Made an appointment for their first a Came up and made an appointment to have the computer flash programmed. Was told it’s a hour and a half service. Made an appointment for their first available which was a week later. Service would cost 170 okay cool no problem. Bring the keep in at 730 am appointment was at 8 am. The literally has my vehicle till 5pm. My only way home. So I go pick up keep nothing had been touch my vehicle was literally parked in their lot for 9hours and had sent been touched. Get there to pick up my service operator wouldn’t even come talk to me to tell me what happened. Avoided me for the next 15 min. To coward I guess. I call the manager Gary and LVM never got a return call. That was a month ago now. Lol and y’all wonder why everyone calls deals scam artist. Highly dissatisfied. Never again will I return here. Do not waste your time. A one star is too high of a rating. More

Lot of frenzied activity and sometimes hard to get the attention of personnel even when you have a standing appointment. Meaning when you have an appointment there should be a process to check you in whe attention of personnel even when you have a standing appointment. Meaning when you have an appointment there should be a process to check you in when you pull up not trying to flag people down. More

Great service on my car and the service team was very accomodating for a walk-in . accomodating for a walk-in . More

I just wasn’t 100% confident in the diagnosis. The story changed two days in a row. One day I needed a transmission. The next day I needed a rear end. The story changed two days in a row. One day I needed a transmission. The next day I needed a rear end. More

Great service, long wait but I enjoyed walking around and laughing at the high price that were on the new trucks! laughing at the high price that were on the new trucks! More

Very good and fast services And very good customer service. Thank you for the help service. Thank you for the help More

Fast dependable service. If I need anything extra done they always tell me first. Super nice waiting area. If I need anything extra done they always tell me first. Super nice waiting area. More