Phillips Chrysler Jeep Dodge Ram - Service Center

Good work Is fast on There Servic They explain everything well They always make sure that you are taking care of righ everything well They always make sure that you are taking care of righ More

The technical team at Phillips Chrysler Jeep is actually awesome. My vehicle was properly diagnosed and repaired. Im only giving them 3 stars because of the service department process. When I arrived on my awesome. My vehicle was properly diagnosed and repaired. Im only giving them 3 stars because of the service department process. When I arrived on my scheduled appointment time along with many other customers, Im looking at 5 different service advisors head down in their screens and waited outside in the cold another 20-30 minutes before someone became available. Granted no one was assisting a customer upon arrival. Phillips Chrysler Jeep needs to improve their customer intake in the service department by providing a climate controlled waiting area for the customers and mainly a faster process. The men in that department are really old and move really slow. It appears to me they are not familiar with the software or they are just SLOW. They were also having a hard time finding a scanner to scan my vehicle so the advisor can see the result in his screen before he can add me in the queue. My guess is they have a great software but lack of talent. More

Friendly and helpful people. The service department is great. Don’t really like waiting in line outside. No really that big of a deal The service department is great. Don’t really like waiting in line outside. No really that big of a deal More

I went in for a follow up and they handled my problem quickly and efficiently quickly and efficiently More

Your employee Derek at the service counter was very helpful and kept me informed at all times! helpful and kept me informed at all times! More

Personnel were unbelievably cordial and helpful. We were not a scheduled appointment and they helped us get back on the road. Heading to New York State. We were not a scheduled appointment and they helped us get back on the road. Heading to New York State. More

Very good service and was a great help in getting it fixed. Thanks again for everything fixed. Thanks again for everything More

I got a tire rotation and they didn’t tighten the lights on my car. The tire almost fell off. I called and left a message but they didn’t respond, obviously that’s what should happen when a business has an on my car. The tire almost fell off. I called and left a message but they didn’t respond, obviously that’s what should happen when a business has an incredible xxxx up. Ignore the problem and sweep it under the rug. More

Good to go in with an appointment. While in the middle of my service I realized that I also needed an oil change and they accommodated me. Good service. Thank you. While in the middle of my service I realized that I also needed an oil change and they accommodated me. Good service. Thank you. More

good at selling but after that they don’t give a xxxx. but there but never ever rely on anything after. but there but never ever rely on anything after. More