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Philpott Toyota

Nederland, TX

4.9
215 Reviews

2229 US-69

Nederland, TX

77627

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215 Reviews of Philpott Toyota

December 26, 2018

Wonderful! Always have a wonderful experience. In service and always in people that work there. Will always use Philpott for buying a vehicle to servicing my v More

by MUsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know name but all of them
Jan 04, 2019 -

Philpott Toyota responded

Hi Musey! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Philpott Toyota

December 20, 2018

Service I went to get my oil change and tire rotation an hour before closing time. I informed the advisor my tire lights were on along w the maintenance requi More

by Nguyen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin
Apr 26, 2019 -

Philpott Toyota responded

Hi Nguyen, it's upsetting to hear that you did not receive the top-notch service we strive to provide. If there is anything else that we can do, please let us know.

December 08, 2018

Oil change They left the oil cap off. We were told we were waiting as other people came in behind us and their vehicles were taken back to get their vehicles ins More

by Fordproud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know names
Dec 11, 2018 -

Philpott Toyota responded

Hi Fordproud, thank you for taking the time to leave us a review. We always strive to provide our customers with 5-star experiences. If there is anything else that we can do, please do not hesitate to reach out!

December 01, 2018

oil change everyone was friendly and helpful. I live in La. and come here to get service. almost twenty years now. never had any service issues. sales did More

by ford guy 1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tabitha
Dec 04, 2018 -

Philpott Toyota responded

Ford Guy 1954, thank you for your kind review; we are happy to pass along your comments to the team here at Philpott Toyota! We hope to be of service to you again in the future. Best wishes, Philpott Toyota

November 29, 2018

Folks are very nice I gave the rating because it is very true. This makes the 3rd truck bought from Philpott Ford. I have bought a Toyota from Philpott also. More

by lbb7322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly
Dec 04, 2018 -

Philpott Toyota responded

Hi Lbb7322! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

November 27, 2018

Oil change Service advisor was very friendly and professional. My vehicle was service in a timely manner. Thanks! To all involved. Keep up the good work everyone More

by Fordguy62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not recall her name
Nov 29, 2018 -

Philpott Toyota responded

Fordguy62, thank you for your kind review; we are happy to pass along your comments to the team here at Philpott Toyota! Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 23, 2018

rate Philpott The is my 3 vehicle from Philpot Ford. I will rate them at top.. The service the salesman are top I highly recommend Mark Florenza as the man to deal More

by football
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Florenza
Nov 29, 2018 -

Philpott Toyota responded

Football, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

November 18, 2018

Worst experience Took my Camry Hybrid for dashboard recall, and have some repairs made. They broke my cd player, my gas mileage is shot and my ac quit cooling. In my o More

by Veryupsetlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tracy,
Apr 26, 2019 -

Philpott Toyota responded

Veryupsetlady, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Thanks for bringing this matter to our attention.

November 14, 2018

Friendly people, treated you as family Great people, great service. This was the fastest service I have seen in a long time. The best quality of used car, helpful after the sale. More

by Corynascar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa
Nov 17, 2018 -

Philpott Toyota responded

Corynascar, thank you for your kind review; we are happy to pass along your comments to the team here at Philpott Toyota! We hope to be of service to you again in the future. Best wishes, Philpott Toyota

November 12, 2018

Excellent Shawn will be there for you from start to finish and then some. Great guy and great customer service that I would recommend to anyone More

by Jazzyjeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Nov 13, 2018 -

Philpott Toyota responded

Jazzyjeff, we are so happy to read such a great review about Philpott Toyota! We can't wait to see you again, have a great day.

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