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Piazza Acura of West Chester - Service Center

West Chester, PA

4.7
1,139 Reviews

1,139 Reviews of Piazza Acura of West Chester - Service Center

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November 17, 2011

The service was fully explained and performed quickly. The dealership is dated however it is clean and comfortable. Plus, Marie is nice to look at. :-) More

by twinkler991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart Magerfleisc
November 16, 2011

I have been dealing with Piazza Acura for years and I have always had a great experience with them. Everyone in the service dept is extremely helpful, friendly, and knowledgeable, and I trust that they More

by wkollias
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie, Gayle, John
November 16, 2011

I had a manufacturer's recall that needed to be addressed and caused my vehicle to be seen by service for several hours. I normally am able to drive in on a Saturday to have my vehicle serviced. I was off More

by clascatj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service employees
November 16, 2011

I am so disgusted and frustrated with the way I was treated at Piazza. They put me in the worst position and cost me time money and almost my job. I was polite about the situation when I picked my car More

by Tferry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
All the service representatives at one point or another.
November 16, 2011

repairs are costly,but service is great!Everyone is friendly ,polite and competent.I cant think of anything else to say ,so i am using up the required number of words, More

by 12345yuio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
marie matt and lee
November 16, 2011

The dealership has great customer service, the service manager explained what exactly was going to be done , and the work was done in the time promised. More

by gapiollo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
i forget
November 15, 2011

The service team at Piazza is extremely friendly and took the time to answer questions with regards to my TSX service. The vehicle was ready when promised, and the service advisor offered recommendations to More

by la5957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John, Gail, Marie
November 15, 2011

I had my '04 TL in for inspections, brake fluid change, mount and balance 4 new tires, and alignment. I was provided with a free loaner. From start to finish I was handled as an honored guest. Everyone More

by glennwp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach
November 15, 2011

Received my car after leaving it for 3 days (my choice). Work done was expensive but seems ggod. However, the car had a horrible sound from the steerring unit as I picked it up?? After 3 days how was an i More

by raybraeunig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John, ?? don't remember the cust svc personnel...very good
November 14, 2011

The service I've had there has been very good so far. I came in for express service this past Saturday and they were not only able to do the express service, but also an inspection and a few other services More

by PLDolan1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Pasquella