Piazza Acura of West Chester - Service Center

We purchased a Used Acura from Precision Acura of Princeton. Shortly after 2 months the transmission broke. We contacted Precision Acura and were told to bring it to the closest dealer which was Piaz Princeton. Shortly after 2 months the transmission broke. We contacted Precision Acura and were told to bring it to the closest dealer which was Piazza Acura. After diagnosis Piazza confirmed the transmission was bad along with a broked motor mount and rear strut. Precision Acura would give us no help and said it was our problem. The cost of the repair was $4800. Piazza Acura was willing to go to bat for us and negotiated a repair price with Acura Corp. that was just a fraction of the original price. When Precision Acura let us down, Piazza Acura stepped up to the plate. They even gave us a brand new 2010 Acura TL as a loaner car while ours was being repaired. John in the service deptartment was great. Thanks! More

Piazza Acura of West Chester Deserves NO star at all... They are a bunch of crooks who will try their best to rip you off. I went here because of a flat tire, and they suggested that I get a new sets of wi They are a bunch of crooks who will try their best to rip you off. I went here because of a flat tire, and they suggested that I get a new sets of windshield wipers. I told them that I recently had purchased a new windshield wipers a month ago, but they insisted that the one I have is not working properly. I could not believe what I was hearing, because I had just used them a day before and they were perfectly fine. When I got my car back my BRAND NEW windshield wipers were broken! The rubber lining were torn apart. I could only imagine that they broke it so I would buy windshield wiper from them. The length these crooks will go to earn profit!! I will NEVER recommend this shop, nor will I ever take any of my cars here! More

Awful service. I reported them to Acura Corporate how they intentionally mis-diagnose the situation so they can lure me to buying parts from them that I don't need. The service is definitely terrible. Th they intentionally mis-diagnose the situation so they can lure me to buying parts from them that I don't need. The service is definitely terrible. They said they rotated my tires, but they didn't know I marked the tires with a light marker... when i got the car back, the tires where the same and never touched. Seriously, go to another dealer! bunch of scammers! More