Piazza Acura of West Chester - Service Center

Very efficient and thorough. I went in for the 55,000 mile service. It was busy on a rainy Friday, but all went smoothly and efficiently. Out of there within an hour. The servi I went in for the 55,000 mile service. It was busy on a rainy Friday, but all went smoothly and efficiently. Out of there within an hour. The service was thorough with a complete explanation of what was done and what needs to be done over the next few months. I was very satisfied. More

Consistently excellent They are the most honest and thorough service center I have ever used. I have purchased 3 Acuras from Piazza West Chester acura mainly due to the qua They are the most honest and thorough service center I have ever used. I have purchased 3 Acuras from Piazza West Chester acura mainly due to the quality of the service center. More

Acura love Service is great - pull up, they open your car door and are pleasant. Stuart always explains everything so that i can understand. In and out fast wi Service is great - pull up, they open your car door and are pleasant. Stuart always explains everything so that i can understand. In and out fast with the express service. More

Great communication & service I went in for a fuel pump recall on an MDX. This was scheduled and completed quickly. During the fix an issue with the suspension was identified. I I went in for a fuel pump recall on an MDX. This was scheduled and completed quickly. During the fix an issue with the suspension was identified. I was given a loaner and the problem was fixed within 24hr including ordering the parts. Its an Acura dealer so the labor rate is always going to be higher than a local garage but you get genuine parts, a warranty on the service and the comfort that everything is done right. More

Service was easy to schedule. Great loaner car, timely delivery of car after Service and price was what was quoted. Although it would have been nice to have was easy to schedule. Great loaner car, timely delivery of car after Service and price was what was quoted. Although it would have been nice to have a car wash at the dealership, they did provide a coupon to a car wash of choice in my area. Overall friendly customer service experience. More

Quick and efficient The service folks at Piazza Acura are always pleasant and smiling. They are quick, clear and concise when they explain an issue and are a pleasure to The service folks at Piazza Acura are always pleasant and smiling. They are quick, clear and concise when they explain an issue and are a pleasure to work with. More

Great service. Always keeping me updated on progress. Flexible with loaner car return. Helpful when keeping me informed and explaining what was taking place on my ca Always keeping me updated on progress. Flexible with loaner car return. Helpful when keeping me informed and explaining what was taking place on my car! More

Fast and easy oil change Came in to get an A1 service, oil change, and was greeted with a hello as soon as I drove into the garage by the valets. The friendly atmosphere conti Came in to get an A1 service, oil change, and was greeted with a hello as soon as I drove into the garage by the valets. The friendly atmosphere continued into the service department with Matt, who kept me up to date with the status of my service. Easy check out at the cashier, and was on my way. More

Painless I had to have my windshield replaced. John was able to fit me into his schedule quickly. The car was ready by the end of the day and it was several hu I had to have my windshield replaced. John was able to fit me into his schedule quickly. The car was ready by the end of the day and it was several hundred dollars less then what I was quoted by Safelite!! More

First rate, it has always been first rate! The service experience at Acura of West Chester cannot be better. You pull up and you are greeted, they know why you are there, who you are, they pro The service experience at Acura of West Chester cannot be better. You pull up and you are greeted, they know why you are there, who you are, they process your car in a timely fashion. The wait area is comfortable. The repairs are done right the first time. This is the best service department I have ever experienced in over 40+ years of owning automobiles. More