Piazza Honda of Reading - Service Center

Was able to get me in quickly. Resolved my issue with very little input from me. The team was clear about when my vehicle would be ready and worked with me to ensure my extended wa Resolved my issue with very little input from me. The team was clear about when my vehicle would be ready and worked with me to ensure my extended warranty covered repairs. More

They will always be my go to whether for sales or service. Professional, reliable and always treats me with the utmost respect. service. Professional, reliable and always treats me with the utmost respect. More

I am not happy at all with the work that was done. I took my classic Honda CRV to get checked out because the engine light was on. Big mistake going there..... I had no problem whatsoever driving my c I took my classic Honda CRV to get checked out because the engine light was on. Big mistake going there..... I had no problem whatsoever driving my car when I left it there. I had them do an inspection, oil change and diagnostic for engine light. I was told that the reason the engine light was on was because of a broken hose connected to the exhaust system somehow. I was also told that a mechanic there replaced this hose. Two hours later I get a phone call detailing all the things that are wrong with my suspension. I am told that to pass inspection it will cost me about $3300. To do all the work that the mechanic suggest would cost me $5000. The service advisor of Mr. Barth then told me that the car has served me very well and that she doesn't owe me anything and then I don't owe her anything anymore.… Which I thought was very strange. In retrospect I believe they were trying to get me to give up on my car. So I pick up the car the next day and pay $415 for an oil change and an inspection that failed. They had also told me that the engine light went off and that it passed emissions inspection and gave me the sticker for that. When I got into my car started it up the engine light was on. I went back in and told them to please note that on their files. Then the worst of worst happened I could barely drive the car home the shocks /struts were so destroyed that I had to drive very slowly. At this point I was completely traumatized by the experience and now having a car that I cannot even hardly drive. I did find a local mechanic shop where I took the car and he went over the whole thing and basically replaced the entire suspension. He also told me that he looked everywhere and he could not find a new hose that was purportedly replaced by the Honda mechanic. So at the end of the day I spent $415 for an oil change and a diagnostic that wasn't right. I was lied to, manipulated, and traumatized by the experience at Honda Reading . Lying cheating and stealing is not a business model. More

Was able to fit me in last minute, and get me my car back in working condition before leaving for vacation! in working condition before leaving for vacation! More

Spent $1600 in the last month getting issues on our car fixed. Our keys were working fine with no issues. We had the electrical system fixed and the second key no longer worked. We were told our key was fr fixed. Our keys were working fine with no issues. We had the electrical system fixed and the second key no longer worked. We were told our key was fried and we needed to get a new one which would cost us a few hundred dollars. More

The staff at this dealership have been so good to me and so easy to work with. so easy to work with. More

Very pleasant staff. Always report items needed before they are done. Easy to schedule convenient appointments. Always report items needed before they are done. Easy to schedule convenient appointments. More

Great Fast and friendly service by everyone Very happy that you provide shuttle service to customers that you provide shuttle service to customers More

Good communication with the technician regarding my car. Quick service. Nice Internet integration software. 1 Quick service. Nice Internet integration software. 1 More