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Piazza Honda of Reading - Service Center

Reading, PA

4.7
1,412 Reviews

1,412 Reviews of Piazza Honda of Reading - Service Center

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April 30, 2025

Generally positive experience. The rep was supposed to contact me, however, to let me know when an out-of-stock filter arrived, but has not done so. Another rep promised to contact More

by WOODMANN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
other
Apr 30, 2025 -

Piazza Honda of Reading responded

Hi Woodmann! Thank you for your feedback. We're glad to hear that overall your experience was positive at Piazza Honda of Reading, but we apologize for the communication problems you've encountered. We'll address this with our team to ensure better follow-up in the future. Please feel free to reach out if there's anything else we can assist you with!

April 30, 2025

The job always gets done right. Easy to schedule, helpful staff. The only negative is they up charge for using credit cards, which is a pain. Not a good thing in my opinion. More

by AKORY99
Recommend Dealer
Yes
Employees Worked With
Wesley
Apr 30, 2025 -

Piazza Honda of Reading responded

Hi Kory! Thank you for your feedback! We're glad to hear that our team at Piazza Honda of Reading consistently provides great service. We appreciate your input on the credit card charges and will consider it as we strive to improve.

April 30, 2025

Always welcoming, explain what is being done and how long it will take Always a smile and professional More

by dljones58
Recommend Dealer
Yes
Employees Worked With
Sorry, do not remember
April 30, 2025

Always welcoming, explain what is being done and how long it will take Always a smile and professional More

by dljones58
Recommend Dealer
Yes
Employees Worked With
Sorry, do not remember
April 30, 2025

Very helpful. Work was done promptly. I am always happy with the professionalism of the Piazza Honda Service Team. More

by KNAPOLITANO522
Recommend Dealer
Yes
April 30, 2025

I needed the keyless start button replaced for a service bulletin I figured it out on my own More

by ERIKROLSTAD
Recommend Dealer
Yes
May 01, 2025 -

Piazza Honda of Reading responded

Erik, thank you for sharing this review. Please don't hesitate to reach out if our Piazza Honda of Reading team can assist you in the future!

April 30, 2025

Service was professional and completed in time they said it would be done. I can trust my service to Piazza Honda of reading More

by LORIALEISEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Piazza Honda of Reading responded

Thank you for trusting Piazza Honda of Reading with your service needs! We're glad to hear everything was completed on time and professionally. See you next time!

April 29, 2025

Dealership in general was easy to work with. Everyone seems very friendly. Dealership seems willing to make good on issues, but we will see how that works in the future. More

by Gquattrock55
Recommend Dealer
Yes
Employees Worked With
Frank
Apr 29, 2025 -

Piazza Honda of Reading responded

Hi Rock! Thank you for sharing your experience with Piazza Honda of Reading! We're glad to hear that our team was friendly and easy to work with. We look forward to continuing to provide great service in the future!

April 29, 2025

Alex was personable explained everything and was easy to talk to. I will look forward to working with him in the future More

by KAH1056
Recommend Dealer
Yes
Employees Worked With
Alex
Apr 30, 2025 -

Piazza Honda of Reading responded

We're delighted to hear that Alex made your experience at Piazza Honda of Reading a positive one! We look forward to welcoming you back in the future. Thanks for sharing!

April 29, 2025

I bring my car there because I bought it at Piazza. I get my inspection. More

by MURPHIS71952
Recommend Dealer
Yes
Apr 30, 2025 -

Piazza Honda of Reading responded

Hi! Thank you for choosing to bring your car to us at Piazza Honda of Reading! We truly appreciate your loyalty and are glad to hear you continue to come to Piazza for your inspections.

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