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Piazza Honda of Reading - Service Center

Reading, PA

4.7
1,881 Reviews

1,881 Reviews of Piazza Honda of Reading - Service Center

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September 29, 2025

Good service and communicators but very expensive. I only go for things my mechanic cant do without a lift. More

by RONCOFAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Jablonski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2025

Service was polite and quick. Valet took me to work in the morning after drop off. Good experience More

by JPENNINGTON0156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amelia Kachel
5.0
This rating includes all reviews, with more weight given to recent reviews.
JON BARTH
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2025

Great service, as usual. They were able to complete my oil change and also fix 2 manufacturer recalls in one visit. More

by NJCAPITALIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amelia Kachel
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2025

The attendance of the crew at the dealership was peak quality, but the front passenger wheel came loose, losing 3 lug nuts and creating a dangerous roadside stop, ruining our weekend plans. More

by GEORGERHOADS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
JON BARTH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Piazza Honda of Reading responded

Good Morning, Mr. Rhoads. I deeply apologize for the position you were faced with this weekend after service. I do not take this lightly and will be conducting a full investigation of the issue to ensure that this does not happen again. I take the safety of my customers very seriously and this will be handled immediately. However, I do want to make sure that you are safe and that I do everything I can to make sure you are taken care of. Please call me at 610-777-5618 or respond to my text message at your earliest convenience Thank you Beka M Service Manager

September 28, 2025

Service was excellent and done on time with all questions answered. Online scheduling was easy as well More

by CIVILIAN68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Piazza Honda of Reading responded

Thank you for your kind words about our team and our process! It was our pleasure to assist you at Piazza Honda of Reading. See you next time!

September 28, 2025

They do a nice job for me and my vehicle and they are fair and honest More

by GLENN.CHESTNUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Milanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Piazza Honda of Reading responded

Thanks for the stellar rating! We're glad you had a great experience! - Piazza Honda of Reading

September 28, 2025

I came early morning, felt fast and easy. In and out of the place. Great service More

by LCJOHNSON24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Piazza Honda of Reading responded

Your support shines as bright as five stars! See you again soon! Thank you! - Piazza Honda of Reading

September 28, 2025

Attentive and on time. Nice Valet greeted us. He was very polite. Kept us updated. More

by JMBALLABAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Piazza Honda of Reading responded

Thank you for the five-star rating! The team looks forward to working with you again! – Piazza Honda of Reading

September 28, 2025

Called me about a recall on my 2011 Honda Fit. Made it easy to schedule and get the work done everyone was super nice. More

by ShawnS45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Piazza Honda of Reading responded

Shawn, thank you for sharing your positive experience! We're glad everything went smoothly and we hope to see you again at Piazza Honda of Reading!

September 27, 2025

Ease of scheduling service, advisor kept me updated on service, evening hours, although there is no loaner vehicle service, the shuttle service is nice. More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amelia Kachel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Piazza Honda of Reading responded

Melissa, thank you for choosing Piazza Honda of Reading and for sharing your five-star review! It means a lot to us that you are confident in our service department. See you next time!

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