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Piazza Honda of Reading - Service Center

Reading, PA

4.7
1,735 Reviews
Call Service Center (610) 777-7601

1,735 Reviews of Piazza Honda of Reading - Service Center

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August 15, 2025

Always know they will take care of my car in am honest way. They make sure im satisfied with everything. Try to make things understandable to me. More

by ELKIEMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Steltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 15, 2025

Professional group of caring people. Helpful, timely, and respectful. Solved my issue and were forthcoming with prices. More

by BlueCRV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Milanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 14, 2025

No communication Would not return phonecall we spend a lot of money yesterday and he did not keep us updated More

by FIDLERONTHEROOF
Recommend Dealer
No
Employees Worked With
Alex was terrible
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Aug 15, 2025 -

Piazza Honda of Reading responded

Good morning, Mr. Fidler! I am deeply sorry to hear that we had exhibited a lack of communication. We understand that timely and clear communication is important, and it’s our responsibility to make sure you’re fully informed. It seems we may have fallen short on this visit. I will use this as a training technique and coaching opportunity to ensure that all staff understand the importance of time and clear, effective communication. I assure you none of it was intentional or purposefully neglectful. I appreciate the information and feedback and will continue to do my best to improve the department in order to give you the experience you deserve with service, regardless of how much money is spent here. Beka M Service Manager 610-777-5618

August 14, 2025

The dealership was professional and kept me informed during my wait. It was a little long, but what I needed done, was done properly and thoroughly. More

by TLR1303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JON BARTH
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2025 -

Piazza Honda of Reading responded

We appreciate your patience and understanding, and we're pleased to know you were well-informed throughout the process. We hope to work with you again at Piazza Honda of Reading! Safe travels!

August 14, 2025

Thank you Alex, for your excellent service and having my car ready on quick. Thank you More

by Chris Luna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Milanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2025 -

Piazza Honda of Reading responded

You're so welcome, Chris! Thank you for your support! - Piazza Honda of Reading

August 13, 2025

Very fast and efficient. Did not pressure to purchase things I did not need or want More

by barb_reppert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2025 -

Piazza Honda of Reading responded

Barb, Thank you for rating us five stars! The team looks forward to working with you again! - Piazza Honda of Reading

August 13, 2025

New Battery was installed. ..radio code needed resetting .wish I would had been informed of this at checkout ...just as a courtesy..even though I have the code, keep getting err More

by Jeff
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Milanes
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2025 -

Piazza Honda of Reading responded

Jeff, thank you for bringing this to our attention. We will be sure to share this feedback with our team in the service department to improve our communications in the future. If there is anything more we can do to assist you, please feel free to reach out! - Piazza Honda of Reading

August 12, 2025

Great service I would highly recommend. Salesperson was very friendly when I picked car up. Even got a coupon for free car wash More

by none25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa
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Aug 13, 2025 -

Piazza Honda of Reading responded

Thank you for recommending Piazza Honda of Reading! We're glad our team left such a positive impression on you. See you next time!

August 11, 2025

Piazza Honda of Reading has a good Service Department. The CSR are great explaining what must be serviced to pass inspection. Nice work. More

by WANNERCLARE61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Wixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2025 -

Piazza Honda of Reading responded

Hi Wanner, we’re glad our service team clearly explained everything needed for your inspection and delivered quality work at Piazza Honda of Reading. We look forward to serving you again! Safe travels!

August 10, 2025

Car was held for to long and wasn't fixed properly and now my transmission is on and it jerking and wasn't doing that before nor was the transmission light on.feeling like they didn't care about me my car More

by takeitthelimit2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JON BARTH
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2025 -

Piazza Honda of Reading responded

Good Morning, I’m really sorry you’re having trouble with your car. We want to get this fixed for you right away so you can drive worry-free again. If you can bring it in today or tomorrow, we’ll make it our priority. Please contact me at 610-777-5618 so I can make arrangements to get you taken care of ASAP, thank you Beka M. Service Manager

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