Piazza Honda of Reading - Service Center

Very easy to schedule appointment. Staff was friendly and helpful. Car was completed earlier than expected. Arranging a Lyft driver for me was very convenient. helpful. Car was completed earlier than expected. Arranging a Lyft driver for me was very convenient. More

I love getting my car serviced with you guys it’s an it gives me peace of mind knowing you guys always do the best job! gives me peace of mind knowing you guys always do the best job! More

Fees were reasonable, communication was outstanding and car was finished much earlier than expected time. Records were also accessible from previous sale and ownership, enabling accurate information update car was finished much earlier than expected time. Records were also accessible from previous sale and ownership, enabling accurate information update. More

Being a very long-time customer of Piazza Honda Acura, I really do not know what to write other than to repeat again and again: excellent service, great professional and friendly team and wonderful overall really do not know what to write other than to repeat again and again: excellent service, great professional and friendly team and wonderful overall experience. More

Took Awhile To Be Helped. People Sitting There Doing Nothing Could Help Get People In And Out. When someone walks in they should be asked if they need help and not have to wait a long time to be helped Nothing Could Help Get People In And Out. When someone walks in they should be asked if they need help and not have to wait a long time to be helped More

Piazza is always with great with all of our cars! Always great service!! Would recommend. them to anyone that needs a dealer or service. Thanks!! great service!! Would recommend. them to anyone that needs a dealer or service. Thanks!! More

Appreciate the door to door service. Service is quick and vehicle is left clean. Also, I was able to make an appointment very soon after I called. and vehicle is left clean. Also, I was able to make an appointment very soon after I called. More

Impressed by the timing. Told my car would be ready in one hour and it was. Very satisfied with the results. I think Teresa took care of me. one hour and it was. Very satisfied with the results. I think Teresa took care of me. More

Took 2 days to tell me that they did not have a simple light. Need to order it. Waited for an appointment for 10 days. Acura is a very good brand that deserves better service light. Need to order it. Waited for an appointment for 10 days. Acura is a very good brand that deserves better service More

At drop off, Beka was pleasant and knowledgeable, and got my Lyft scheduled quickly. However, after that things went down hill. I heard nothing from the dealership all day, and all they did was an oil chan my Lyft scheduled quickly. However, after that things went down hill. I heard nothing from the dealership all day, and all they did was an oil change. Was supposed to also get tire rotation. They tried to charge me for it even though they didn't do it! And they neglected to apply the coupon I gave them at drop-off. (I'd received more than 5 coupons in the mail -- more than one per month!) Beka never answered any of my 3 text messages in the late afternoon, and my Lyft ride back to the dealer arrived more than 30 minutes later than what Beka and I had originally discussed. My car wasn't washed, nor did I get the usual coupon for free carwash at Scott's. I'm a long-time customer; this visit was disappointing for sure! More