Piazza Honda of Reading - Service Center

My service advisor, Beka, is always friendly, knowledgeable, and helpful. Unfortunately,, this dealership did away with no appointment oil changes, so it’s not possible to drop in for service as knowledgeable, and helpful. Unfortunately,, this dealership did away with no appointment oil changes, so it’s not possible to drop in for service as it was before. Thank More

Everyone was on the phone when I arrived. Took a while to be checked in. The wait time was longer than estimated and I waited to be checked out. Staff was friendly but overwhelmed with phone calls. I’m be checked in. The wait time was longer than estimated and I waited to be checked out. Staff was friendly but overwhelmed with phone calls. I’m More

Excellent customer service. Great communication. Quick scheduling . Fast reliable service. Friendly and helpful personnel. Always a good experience at Piazza. Would recommend this auto dealership. scheduling . Fast reliable service. Friendly and helpful personnel. Always a good experience at Piazza. Would recommend this auto dealership. More

I have been been a loyal Acura customer for over 31 years purchasing 10 new cars since 1988. Beyond the quality of the cars themselves is the great sales personnel at point of sale, the outstanding body shop purchasing 10 new cars since 1988. Beyond the quality of the cars themselves is the great sales personnel at point of sale, the outstanding body shop which I have used exclusively for all of the cars needing body work, and of course the service dept that has had repaired and maintained all of these vehicles. All of my service experiences has been excellent. From the service advisers to the service techs I have always received excellent results. This current repair on my 2005 MDX was no exception. Mike did a great job in scheduling and follow up..friendly and profe. and professional. Richie the tech who has handled most of the repairs an. and service is just excellent. More

Everything was spot on, from the time I dropped my Acura off, to the time I picked it up. The team kept me up to date to what was going on. off, to the time I picked it up. The team kept me up to date to what was going on. More

Beka is a Rockstar--such a great feeling knowing that she's always going to make our service experiences phenomenal! We've been loyal customers since 1988! she's always going to make our service experiences phenomenal! We've been loyal customers since 1988! More

Had a great experience. Beca recommended that I take a loner car since the work that was supposed to be done on my Acura could take more than a day. I was very happy to have a loner and I didn’t have to w loner car since the work that was supposed to be done on my Acura could take more than a day. I was very happy to have a loner and I didn’t have to worry about asking someone for transportation. Once the vehicle was diagnosed, Beca explained everything to me in detail which I appreciated. Overall my experience was really great! More

Service was great...Theresa was very helpful and informative. She is an asset to your dealership. Service was completed well and in the time promised. informative. She is an asset to your dealership. Service was completed well and in the time promised. More

I brought my 2018 RDX in for service on 3/5/21 and 3/15/21 and am very disappointed. with Piazza service. I tried to explain in detail here two times and lost the text both times after 100 words so 3/15/21 and am very disappointed. with Piazza service. I tried to explain in detail here two times and lost the text both times after 100 words so I can explain in a phone call if you wish. More