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Piazza Honda of Reading - Service Center

Reading, PA

4.7
1,655 Reviews

1,655 Reviews of Piazza Honda of Reading - Service Center

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May 29, 2020

I question their integrity. After I unauthorized work on my car, the work was still done and no return calls. Had rear struts put in less than 21 months ago and because of bounce test was taken I had to p More

by SROMAN8908
Recommend Dealer
No
Employees Worked With
Beka Moatz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marco Maldonado, Harry Delgado
May 28, 2020

Average service experience Sad to see Acura service was not open, In my opinion, Acura service had better personalized customer service skills than Honda service and offered a c More

by JJL521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No one introduced themselves so I can not recognize any name
May 24, 2020

The service department is always looking for ways to better serve me as a customer client. I appreciate the access to a loaner car when it’s going to require more time in the shop as we only have the o More

by jpdubach26
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2020

A-1 service Car has 70,000 miles and Acura did an excellent job on taking care of my car's needs. Service was handles quickly and to my satisfaction. More

by DAVIDOGDEN1944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark Kosak
May 20, 2020

Amazing, courteous and kind staff in the service department. I have bought the last 4 cars from Piazza Acura. I will only work with this dealership. More

by LLD68
Recommend Dealer
Yes
Employees Worked With
Mark Steltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Kosak, Mike Blackmon
May 14, 2020

Always great service! Piazza team went over and above with customer service by picking up and dropping off my vehicle for an oil change during the COVID-19 crisis. Prompt & More

by Marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 01, 2020

Service Courteous, knowledgeable and took precautions. All were appreciated. I don’t know the names of the servicemen but they were all very professional and More

by JBOYLAN1776
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Maldonado, Harry Delgado, John Sonday, Ron Konneman
May 01, 2020

Really bad experience with service - Rebeka Moatz. She did recover but initial attitude for their mistake was really disappointing. There was a mistake with my appointment. More

by Msm14
Recommend Dealer
No
Employees Worked With
Rebeka Moatz
April 22, 2020

The service department took the time to explain exactly what was wrong with my car and what they recommended to do to fix it. I must have bought bad gas. Did standard maintenance, nothing else needed. More

by Bosskdavis
Recommend Dealer
Yes
Employees Worked With
Marco Maldonado
April 10, 2020

I very much appreciated getting a call twice with good explanations of what my car needed before the work was done. Completed when expected. Thanks! More

by crosbyjane29
Recommend Dealer
Yes
Employees Worked With
Harry Delgado
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