Piazza Honda of Reading - Service Center

They were very accommodating in scheduling the appointment. It was done when promised. Everyone was polite and helpful. The price was fair and everything was explained before and after the work appointment. It was done when promised. Everyone was polite and helpful. The price was fair and everything was explained before and after the work. More

Pleasurable buying experience with the sales staff this past December. Service department installed a heated steering wheel for me, and just completed the first routine service. Happy customer! past December. Service department installed a heated steering wheel for me, and just completed the first routine service. Happy customer! More

Mark Kosak was amazing to work with when we purchased our two Honda's. He made sure to direct us to the type of vehicles that would best fit our needs both practically and financially. To this day, helps two Honda's. He made sure to direct us to the type of vehicles that would best fit our needs both practically and financially. To this day, helps us when our cars need routine service by taking and delivering out cars for us. This is extremely helpful for our hectic lives. I recommend Mark Kosak when looking for your next vehicle! More

Great service in a timely manner. Always accommodating and friendly. Would recommend buying a used car from here. Everyone is very friendly and easy to work with. and friendly. Would recommend buying a used car from here. Everyone is very friendly and easy to work with. More

I didn’t like the fact that Acura side was closed for service (prob due to Covid). The Honda service area was packed. I dealt w/Christian & he was ok. Overall experience was ok service (prob due to Covid). The Honda service area was packed. I dealt w/Christian & he was ok. Overall experience was ok More

Keep up with the good job but I don’t get car wash maybe next time I will get it so far I was happy with the service next time I will get it so far I was happy with the service More

I would have liked to have received a phone call during the day regarding the status of my car and their evaluation of the problem and plans of correction but when I hadn’t received a call by 4pm (my car w the day regarding the status of my car and their evaluation of the problem and plans of correction but when I hadn’t received a call by 4pm (my car was dropped off at 7am), I had to initiate a call for an update. I also would have liked a full explanation as to what was found and the services performed at the time I picked up the car. Otherwise, it was a smooth transaction and everyone was pleasant and accommodating. More

My service rep was wonderful. When the part needed delivery was delayed, she made sure that my bill was reduced. Thanks to her and her manager! delivery was delayed, she made sure that my bill was reduced. Thanks to her and her manager! More

I’m extremely disappointed with the service department at Piazza. I just had an oil change completed and my car began to leak oil. We took it to another mechanic who said the plug was only finger tight. This Piazza. I just had an oil change completed and my car began to leak oil. We took it to another mechanic who said the plug was only finger tight. This is not the first poor experience I have had at Piazza. I will never purchase another Acura from Piazza. More

Wonderful, accommodating and just very pleasant individuals not only at the service desk but also at valet parking. Everyone was very professional and worked hard at doing what they can to pleas individuals not only at the service desk but also at valet parking. Everyone was very professional and worked hard at doing what they can to please the customers! Great job to all! More