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Piazza Honda of Reading - Service Center

Reading, PA

4.7
1,559 Reviews

1,559 Reviews of Piazza Honda of Reading - Service Center

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March 27, 2025

I've gotten work done several times here and they are always efficient and try to work with you as much as they can. It's great that they offer rental/loaner service if your car will take awhile. Jonatho More

by JENNIFER62187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Wixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Barth
Mar 28, 2025 -

Piazza Honda of Reading responded

Jennifer, we're delighted to hear that Jonathon B. and the team at Piazza Honda of Reading provided you with excellent service! It's great knowing our efforts to accommodate your needs were appreciated. Thank you for sharing your experience!

March 26, 2025

Was told I would be charged twice for an emissions test. Once I brought it in, they decided to not charge me twice. Not sure why that would even be a conservation but I made it clear that if they were g More

by quickshot23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wlliam
Mar 27, 2025 -

Piazza Honda of Reading responded

It's concerning to hear about the confusion regarding your emissions test charge. We strive for clear communication and apologize if this wasn't the case during your visit. Please reach out to our team directly at 610-777-7601.

March 26, 2025

Excellent service. Everything was explained very clearly. Everyone was very friendly/ starting with valet parking More

by BBSPRING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Piazza Honda of Reading responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Piazza Honda of Reading provided excellent service and clear communication. We appreciate your visit and look forward to serving you again in the future!

March 26, 2025

Everyone I dealt with was pleasant and helpful and the work on my car was efficient and thorough. We've dealt with Piazza for over 15 years and have always been pleased with the service and the people who More

by CAHOARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Piazza Honda of Reading responded

Thank you for your continued trust in Piazza Honda of Reading over the years! We're delighted to hear that our team has consistently provided pleasant and efficient service. We look forward to serving you again in the future!

March 26, 2025

Service was prompt to complete the recall and offered a few other suggested services that could be done More

by BEMICKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Piazza Honda of Reading responded

We're glad to hear that our team at Piazza Honda of Reading provided prompt service and offered helpful suggestions. Thank you for trusting us with your vehicle needs!

March 26, 2025

Striving for excellence and quality with customer satisfaction a first priority and mission at Piazza! Can that be done in 15 words?! Yes! However when you see a cars problem like mine it takes a l More

by SURAGAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew
Mar 27, 2025 -

Piazza Honda of Reading responded

We're delighted to hear that our team at Piazza Honda of Reading exceeded your expectations and got you back on the road safely! Your kind words about our service department mean a lot, and we'll be sure to share them with everyone involved. Thank you for trusting us with your beautiful car!

March 26, 2025

My service advisor Theresa was amazing! Great communication with updates on the progress of my vehicle, and no surprises added to the bill. Every time I have needed help, Piazza Honda has More

by TDENIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Piazza Honda of Reading responded

TDENIKE, we're delighted to hear that Theresa provided you with excellent service and clear communication at Piazza Honda of Reading. Thank you for your continued trust in us!

March 25, 2025

Jon was very courteous and efficient. He explained what was going on. Thank you, Jon. More

by MERCY2
Recommend Dealer
Yes
Employees Worked With
Jon
Mar 26, 2025 -

Piazza Honda of Reading responded

Thank you for the five-star rating! The team looks forward to working with you again! – Piazza Honda of Reading

March 24, 2025

The service advisors are knowledgeable, courteous, and altogether professional. They will keep my CRV running for another hundred thousand miles. More

by BILLNKATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Piazza Honda of Reading responded

Hello! Happy to hear your visit with us went well! We are always happy to help!

March 24, 2025

Charge for checking out a part that was under warranty . It should be free to do that. More

by CUINWDW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Theresa Darrow
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Piazza Honda of Reading responded

We take customer feedback seriously and thank you for brining this to our attention. Please contact us directly so we may learn more about your experience at 610-777-7601.

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