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Piazza Honda of Reading - Service Center

Reading, PA

4.7
1,486 Reviews

1,486 Reviews of Piazza Honda of Reading - Service Center

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May 07, 2025

My vehicle was diagnosed and repaired in a timely manner. Communication about the needed repairs of my vehicle was good. More

by JKILYK
Recommend Dealer
Yes
Employees Worked With
Jonathon
May 08, 2025 -

Piazza Honda of Reading responded

We're glad to hear that our team at Piazza Honda of Reading provided timely service and clear communication for your vehicle's repairs. Thank you for sharing your experience!

May 06, 2025

I was charged $84 for the inspection and a friend of mine has the same exact car and you charged him $55 More

by Hossam marey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember the name
May 06, 2025 -

Piazza Honda of Reading responded

Hello! I am trying to find your service records to investigate further. Part of our Piazza Loyalty Program includes free state inspections when the vehicle is purchased within the Piazza Company! If you had purchased your vehicle with Piazza you are absolutely entitled to compensation! Please contact me directly at 610 777 5618 so I can locate your profile to ensure you are compensated appropriately. Thank you!

May 06, 2025

I thought that the price was exorbitant for a fairly simple task. The replaced item cost $7 and change. Labor close to $200 More

by DPALKON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Beka Moatz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
3.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Patton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Wixon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amelia Kachel
1.0
This rating includes all reviews, with more weight given to recent reviews.
JON BARTH
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Piazza Honda of Reading responded

Hello! Thank you for choosing us to assist with repairing your 1996 Accord! when choosing us, you are in better hands with Honda master technicians who are trained directly through the manufacturer, as well as having the proper equipment and tools on hand to ensure repairs are done properly!

May 06, 2025

Very positive, love the valet service and how quickly everything is turned around and the ease of working with the dealership. I'm always impressed More

by DMODESTO13
Recommend Dealer
Yes
Employees Worked With
Theresa
May 07, 2025 -

Piazza Honda of Reading responded

We're delighted to hear that you love the valet service and find working with Piazza Honda of Reading so easy! Thank you for sharing your positive experience, and we look forward to continuing to impress! Safe travels!

May 06, 2025

I have been going there for more than 15 years. They are professional, courteous, and easy to work with. More

by SH8202624
Recommend Dealer
Yes
Employees Worked With
A very nice young lady whose name escapes me.
May 07, 2025 -

Piazza Honda of Reading responded

Thank you for trusting the Piazza Honda of Reading team with your loyal business! We're truly grateful for all of your support over the past 15 years and we look forward to serving you for many more!

May 06, 2025

I love the prompt service available with Express and the text updates. Theresa recommended an additional service but still completed the job in a timely manner. More

by SONDAGMR
Recommend Dealer
Yes
Employees Worked With
Theresa
May 07, 2025 -

Piazza Honda of Reading responded

Hi Sonda! We're delighted to hear that you appreciated the prompt service and text updates at Piazza Honda of Reading! It's great to know Theresa provided helpful recommendations while ensuring everything was completed on time. Thanks for sharing your experience with us!

May 05, 2025

always the best, always easy and fast. i won't go anywhere else. always the best customer service. More

by TORIROSEDUTT
Recommend Dealer
Yes
Employees Worked With
Jonathon and Teresa
May 05, 2025 -

Piazza Honda of Reading responded

Thank you for trusting the Piazza Honda of Reading team with your service needs! We're grateful for your support and look forward to seeing you next time!

May 05, 2025

Great work, clean and fast. Everyone was great and helpful, got my truck in and out quickly with no problem. Will come back every time. More

by Jradvr6
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beka Moatz
May 05, 2025 -

Piazza Honda of Reading responded

We're delighted to hear that our team at Piazza Honda of Reading provided you with efficient and helpful service. We look forward to welcoming you back next time!

May 04, 2025

Alex was good very nice and got my car taken care of especially with what I needed done! More

by LUCYHVEGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Milanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
May 05, 2025 -

Piazza Honda of Reading responded

Lucy, your review brightened our day! Hope to see you again soon! - Piazza Honda of Reading

May 04, 2025

Very kind and helpful Just wish I didn't wait an hour until they even started on my car. I had an appointment Also, paper towels were left in my car after the job More

by ANMARKOWICZ
Recommend Dealer
Yes
May 05, 2025 -

Piazza Honda of Reading responded

Hi AnMark! Thank you for your feedback. We're glad to hear our team was kind and helpful at Piazza Honda of Reading, but we apologize for the wait time and oversight with the paper towels. Your comments are valuable as they help us improve!

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