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Piazza Honda of Reading - Service Center

Reading, PA

4.7
1,898 Reviews

1,898 Reviews of Piazza Honda of Reading - Service Center

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December 11, 2024

Diagnostic done to my car. After one and half hours, the mechanic said your car is done. I brought my car home but the problem still exists. More

by AALPHIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Beka Moatz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Piazza Honda of Reading responded

Aalphie, We are sorry to hear that the issue with your car wasn't resolved. We strive for thorough and effective service, so I apologize for any oversight on our part. Please reach out to our team directly at (610) 777-7601

December 10, 2024

I was greeted by pleasant, professional, efficient people, and my wait, which was only about 45 minutes, was quite pleasant. I will be returning here for future service work. More

by JOHNBOOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Piazza Honda of Reading responded

Johnboor, we're delighted to hear about your positive experience with our team at Piazza Honda of Reading! We look forward to welcoming you back for future service visits. Safe travels until then!

December 10, 2024

Knowledgeable employees Courteous personnel Transparency and fair pricing Timely turn around for service Always ready to answer questions More

by MZURKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amelia Kachel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Piazza Honda of Reading responded

Thank you for highlighting the knowledgeable and courteous service provided by our team here at Piazza Honda of Reading! We appreciate your support and look forward to assisting you again in the future!

December 09, 2024

They were very nice and efficient. I was very satisfied with their work. Everything was as expected More

by Truly-LN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Zezenski
Dec 09, 2024 -

Piazza Honda of Reading responded

Thank you for the positive feedback about your recent experience with the Piazza Honda of Reading team! We appreciate your business and hope we have the opportunity to serve you again in the future!

December 08, 2024

She was very helpful and pleasant She had a nice ? ? and I do believe she took her job seriously More

by LJCBJC
Recommend Dealer
Yes
Employees Worked With
I think her name was Teresa she was short with brown hair she sat right side
Dec 09, 2024 -

Piazza Honda of Reading responded

This is so great to hear! Thank you for choosing Piazza Honda of Reading! We look forward to serving you again!

December 08, 2024

The service staff acknowledged us when we walk in. The rep we had was very helpful and professional. More

by NC.BAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Milanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Piazza Honda of Reading responded

This is great to hear! Thank you for visiting Piazza Honda of Reading!

December 08, 2024

The service advisor kept me informed throughout the visit. She also went out of her way to check on the recent recall status giving me a clear understanding of what to do next. More

by JFMICKLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Piazza Honda of Reading responded

We're delighted to hear that our team kept you well-informed during your visit at Piazza Honda of Reading. Thank you for sharing!

December 07, 2024

The Young Lady at the counter was great, no complaints. However, I went in for inspection and it was recommended that I needed an additional $1300.00 plus in additional work. I then took my vehicle to my n More

by craigrozycki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Piazza Honda of Reading responded

Hello! I have taken a look into your price estimate to make sure that there are no errors. I always want to make sure my department is run honestly and accurately! it looks like the estimate is for pads and resurfacing rotors, as well as replacing a caliper that may be sticking. The price estimate sent to you includes Honda Genuine Manufactured Parts, which may be more costly than aftermarket parts. The Honda parts carry a warranty and higher quality manufacturing, which reflects in pricing. When comparing pricing, please verify if aftermarket parts were used as that may create the price difference you are seeing. We are always happy to provide pricing on aftermarket parts upon request. i hope this helps, please reach out to me directly to further discuss if you would like! RMOATZ@PIAZZAHONDA.COM or 610-777-5618

December 07, 2024

Everyone was a pleasure to converse with regarding my visit. I highly recommend Piazza Honda of Reading's service center. More

by MIKEV.LE1311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Milanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Kosak
Dec 09, 2024 -

Piazza Honda of Reading responded

Thank you for the recommendation! We're delighted to hear that your experience at Piazza Honda of Reading's service center was enjoyable. We look forward to serving you again in the future!

December 06, 2024

They have great service, it was very quick and friendly. Dropped the car off the night before thanksgiving and had it back that Friday morning More

by sarahmmchenry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Milanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2024 -

Piazza Honda of Reading responded

Hi Sarah, we're delighted to hear that our team at Piazza Honda of Reading provided you with quick and friendly service! Thank you for choosing us, and we hope your car is running smoothly! Safe travels!

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