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Piazza Mazda of Reading

Reading, PA

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401 Reviews

3728 Pottsville Pike

Reading, PA

19605

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401 Reviews of Piazza Mazda of Reading

April 23, 2020

I was thankful that they arranged to have my car picked up at my home. They kept me informed through video of the results of the service visit. Then my car was returned to my home. More

by jmsoves
Recommend Dealer
Yes
Employees Worked With
Pick-up driver - very polite, Steve Santin
Apr 29, 2020 -

Piazza Mazda of Reading responded

Thank you so much for your kind words. We are happy that you enjoyed our complimentary door to door service delivery. We all appreciate you choosing Piazza Mazda of Reading! Rob Douglass- General Manager

April 19, 2020

All the service department at piazza Mazda of reading are great and very helpful everyone should go there for service thanks and hope all are being safe More

by SSANTIN1969
Recommend Dealer
Yes
Employees Worked With
Rob Douglass, Steve Santin, Jobin Grandstrom, Andres Castro, Devin Lima
April 11, 2020

We are pleased with the customer service and the inspection work completed. We would definitely recommend and we will return for future service. Thank you! More

by Julie
Recommend Dealer
Yes
Employees Worked With
Steve Santin, Jobin Grandstrom, Kaitlyn Lawniczak, Ryan Schlappich
April 09, 2020

I appreciated the attention to cleanliness and social distancing amidst the COVID 19 pandemic. Also, the car video of inspection process was informative and well done. More

by SUSANKALLAN
Recommend Dealer
Yes
Employees Worked With
Steve Santin
Apr 09, 2020 -

Piazza Mazda of Reading responded

Thanks so much for your review! We know how important cleanliness is, especially right now, and the measures we have taken and practice daily are so important. We are glad you are happy with the video of the inspection process. We appreciate your trust and we are so happy to be able to be your dealership! Have a great weekend and stay well! Rob Douglass- General Manager

April 08, 2020

Recall and maintenance work The service dept. did a great job. I was provided with a loaner vehicle while my car was serviced. The dept. repaired the recall issue, did an inspe More

by JRUCHLEWICZESQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justina Stubblebine,
Apr 09, 2020 -

Piazza Mazda of Reading responded

Thank you so much for your kind words and servicing your vehicle with us! We greatly appreciate your placing your trust in our team. Stay safe! Rob Douglass- General Manager

April 04, 2020

Good initial response to appointment inquiry, able to get an appointment that week. Did not wait long for service, service manager tried to add over $1,000 worth of “fixes” to my scheduled maintenance. When More

by MOLLY
Recommend Dealer
No
Employees Worked With
Steve Santin
April 01, 2020

I made an appointment they got me in right away. The work was done In a significant amount of time. I had no problems. Everyone was great. Thanks More

by Diane
Recommend Dealer
Yes
Employees Worked With
Steve Santin
Apr 01, 2020 -

Piazza Mazda of Reading responded

Diane- I am so happy you had an awesome service experience here with us. We all appreciate you choosing Piazza Mazda of Reading and your kind words. Rob Douglass- General Manager

April 01, 2020

Fast and easy experience to schedule service. Service work was quick and thorough. Helpful and friendly staff made pick-up and checkout very convenient for my family. More

by memt88
Recommend Dealer
Yes
Employees Worked With
Ryan Schlappich
March 31, 2020

Friendly service . I am at the dealership every three weeks for an oil change and the staff know me by name . Very helpful with whatever my car needs . Since I drive for a living, that is very important More

by BARREN230
Recommend Dealer
Yes
Employees Worked With
Steve Santin
March 28, 2020

Friendly staff and Good communication. The service staff are consistently friendly and let us know along the way what was happening with our car repair. They are making efforts to keep cus More

by CHERYLOFTODAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Santin
Apr 01, 2020 -

Piazza Mazda of Reading responded

Thank you so much for you kind words about your recent service experience with us. All of us appreciate you choosing us for your service needs and we look forward to serving your needs for many years to come. Rob Douglass- General Manager

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