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Piazza Nissan of Ardmore

Ardmore, PA

Overview
Reviews
Vehicles
4.2
242 Reviews
Call Dealership (610) 649-4400

265 Lancaster Ave

Ardmore, PA

19003

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Showing 242 reviews

February 01, 2024

they did everything requested. explained about the service in details They Explained also what will need to be replaced and how the tires are fairing. Also i love the drop off shut More

by JMAGOLA2005
Recommend Dealer
Yes
Employees Worked With
Marlon Murray, Marlon Murray
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Helpful
January 31, 2024

Kyle is the best, he was able to provide fast and quick service that makes me want to keep spending my money here. He's also very knowledgeable about certain topics so that I can take better care of my veh More

by JAYLAGREEN1
Recommend Dealer
Yes
Employees Worked With
Kyle
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Feb 02, 2024 -

Piazza Nissan of Ardmore responded

From the team at Piazza Nissan of Ardmore, thank you for your review!

Helpful
January 31, 2024

Not professional, Not helping, not polite Changing oil took 3 hours. Car was not clean, Did not revise the work done. All in all Customer is NOT happy. More

by omarfadlalla
Recommend Dealer
No
Employees Worked With
75587 Enrico S Carr
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Feb 02, 2024 -

Piazza Nissan of Ardmore responded

Omar, we are sorry you did not have a good experience your last visit here. Please feel free to reach out to us at 888-460-9866 so we can discuss your visit. Thank you

Helpful
January 28, 2024

Poor customer service/ intimidation about vehicle and communication issues/ not offered a loaner/ parts delay/ had extra expenses for over a week of out of pocket rentals/ Ubers More

by Zimyrah
Recommend Dealer
No
Employees Worked With
Rico
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Jan 30, 2024 -

Piazza Nissan of Ardmore responded

Zimyrah, we strive for 100% customer satisfaction and it appears that your recent service visit did not meet expectations. We appreciate you taking the time to leave us this review. Feedback such as yours allows us the opportunity to learn how to improve as a team. Please contact us so we can discuss this with you further. Sincerely, the Team at Piazza Nissan of Ardmore

Helpful
January 28, 2024

Great It was was great but didn't like the part that I couldn't get dropped off my location More

by NTEKIMEME14
Recommend Dealer
Yes
Employees Worked With
Nick Ruckle
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Feb 02, 2024 -

Piazza Nissan of Ardmore responded

NTEKIMEME14, we are sorry you had issues with a valet drop off at your last visit. We are making changes to our processes in order to be more accommodating to customers that may not live very close to us. Thank you for your business and review!

Helpful
January 28, 2024

Tire problem not covered by warranty I always brought my tires through the dealership in an attempt to avoid just this situation More

by MDONALDEMASON
Recommend Dealer
Yes
Employees Worked With
Carl
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Feb 02, 2024 -

Piazza Nissan of Ardmore responded

Thank you for your review MCDONALDMASON, next visit we hope to attain 5/5 stars! If you would like to discuss your tire situation please contact us at 888-460-9866

Helpful
January 27, 2024

Patient, honest, expertise The man at the front desk was terrific too! A great team More

by cslevitt
Recommend Dealer
Yes
Employees Worked With
A smart and kind man - fabulous!
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Feb 02, 2024 -

Piazza Nissan of Ardmore responded

From the team at Piazza Nissan of Ardmore, thank you for your review!

Helpful
January 27, 2024

Very efficient, took care of all my repairs Very polite & knowledgeable, listened to what the issues were More

by cgarber11
Recommend Dealer
Yes
Employees Worked With
Kyle
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Jan 27, 2024 -

cgarber11 responded

Thanks for the great job!

Helpful
January 26, 2024

Highly disappointed. Never had an issue before but it looks like you may have new ppl. Never got a call following up on my drop off. I had to call and inquire. I have oth More

by Sarahjoconnor1
Recommend Dealer
No
Employees Worked With
Marlon Murray, Marlon Murray
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Jan 30, 2024 -

Piazza Nissan of Ardmore responded

Thank you for taking the time to leave us your review, Sarah. It seems that we came up short in meeting your expectations during your recent visit, and that is not the customer service that we seek to provide. We would appreciate hearing more about this issue so that we may work together to make amends. Please contact us at your earliest convenience. We hope to hear from you soon. Sincerely, the Team at Piazza Nissan of Ardmore

Helpful
January 26, 2024

I have a lot to say. Erik Bensen sent me an 'automated text' on Dec 28th asking me how my experience was. I responded and didn't receive a response. I received another 'a More

by MIKE.MODINE
Recommend Dealer
No
Employees Worked With
Finance guy and Malcom
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Jan 26, 2024 -

MIKE.MODINE responded

Still waiting to hear back

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