Pierre Buick GMC of Everett

Amazing Service I called Clyde Revord while in search for a new truck. I contacted the sales department about a lease payment that I saw online. I am very impressed I called Clyde Revord while in search for a new truck. I contacted the sales department about a lease payment that I saw online. I am very impressed that the person who I had talked to Brandon was knowledgeable about the lease terms and had a full explanation for me about the payment and terms. I had called two other dealers and got the run around on how I just need to go there and pick out the truck first. Brandon made this very easy and I did most of the deal online. Great amazing service! More

Great, Knowledgeable, Friendly Customer Service Customer service here is great! I was speaking with one of their online representative and he was VERY helpful. Anyway, I was looking for a particula Customer service here is great! I was speaking with one of their online representative and he was VERY helpful. Anyway, I was looking for a particular GMC Sierra for my son which he said was just sold and he offered me similar vehicles which they had on the lot. My wife and I decided to come take a look at one he had mentioned and nevertheless, this one was a lot better than the one we originally called in for. I would highly recommend this dealership. More

Quickest car purchase I have ever had Good all around customer service. I set up my deal with one of the sales reps kennoret. I believe that's how you spell his name. He put it all togethe Good all around customer service. I set up my deal with one of the sales reps kennoret. I believe that's how you spell his name. He put it all together and then once I went to the dealership I worked with Brandon. He's a very easy going sales person. We did the paperwork and was done within 40 mins. They really just made it super easy to buy a car and I'm impressed. I hate spending 5 hours at a dealership just to find out they can't give me what I want. That is the reason I'm writing this now. It's just a great experience. More

Watch very close when you are finishing the deal The truck I bought was fine but when we were finishing paper work they said for $200.00 they would do all the paper work for lic. and title. I live in The truck I bought was fine but when we were finishing paper work they said for $200.00 they would do all the paper work for lic. and title. I live in Oregon and it's a 4 hour drive., so after getting to Oregon DMV I thought it would be better for me and them if I did the licensing here. I told them that and they agreed. So I asked for my $200.00 back and after many emails all I could get back was $67.50. I went to Oregon DMV and spent $196.00 for lic. and title plus $30.00 trip permet . So I don't know what the $67.50 was going to pay for ? Maybe they get a better deal at the DMV than I can. The truck is nice but they did not disclose that it had been damaged and the left rear quarter panel had been replaced. Not a big deal but not totaly honest . More

The service department sets the example Kai is always excellent in making sure to keep me knowledgeable and informative on things with my car. His time expectations for repairs are prompt an Kai is always excellent in making sure to keep me knowledgeable and informative on things with my car. His time expectations for repairs are prompt and he puts himself into the customer situations at all times. I will definitely keep coming to him for all my car service needs. I never feel like they are doing things that are unneeded like I have felt with other dealers. I think they really do set the example for a service department. More

Customer for life! I have no reservations recommending Clyde Revord Motors to any of my friends and family. I purchased a 2014 GMC Sierra SLT with the help of top notch I have no reservations recommending Clyde Revord Motors to any of my friends and family. I purchased a 2014 GMC Sierra SLT with the help of top notch salesman Tom Norgaard and sales manager Tal. From the first foot step on the lot until the last signature with Jennifer in finance their team was on top of every detail. I was so pleased with how I was treated I would feel comfortable sending my wife in to do business with them on her own. I never felt pressured or pushed into making a decision. Compared to other trucks I looked at they provided me with a wonderful value. Furthermore, my deal was not an easy one from the start dealing with a complicated and sub par trade. They allowed me to work through my due diligence while still upholding the package they had put together days prior. Jennifer fought for me in finance for the lender to hold to a low APR. Tom my sales advisor came up on his day off to walk me through every feature of the truck. Tal worked his sales magic to pursue every avenue possible before presenting me with the deal. What more can I say.... I'm happy More

Dishonest; unhelpful and unfriendly We've been looking at 2011 and newer Jeep Grand Cherokees and have not had the best of luck finding one without frame rust. So before making the hour We've been looking at 2011 and newer Jeep Grand Cherokees and have not had the best of luck finding one without frame rust. So before making the hour and a half drive from Graham to Everette, we called days in advance to inquire about a picture of the rear undercarriage and asked if there was rust present as we were very serious about a 2012 they had in our price range. They sent a picture from the side undercarriage and said there was none present. So, we made an appointment and made the drive on a super rainy Saturday only to have an unfriendly gentalman help us and to see they or someone prior to the dealships purchase of the vehicle had spray painted the undercarriage where rust was likely present as there was rust on many of the nuts. Very upset they wasted our entire morning when we told them we were serious buyers and very upfront about our concerns. Don't waste your time... More

Best sales experience in buying a new car Gary, Just wanted to say thank you again for your time and assistance with the purchase of my new truck from your dealership! It was a pleasure worki Gary, Just wanted to say thank you again for your time and assistance with the purchase of my new truck from your dealership! It was a pleasure working with the entire team, I was treated very well! Working with your team is the most positive and best experience I have ever had with the purchase of any automobile. 2nd to your team would have been the Kia Dealership on Everett Mall Way! Hope you have a great New Year, to all the team, and again, thank you so much for your time! I will and would recommend any of my friends to your dealership for assistance in a purchase of a new vehicle, not to exclude used? More

DONT BUY OT EVEN GO IN! Not only did they over charge me in sales tax by 3.5%, when I was walking out the door they pulled my credit! After the transaction was complete! Who Not only did they over charge me in sales tax by 3.5%, when I was walking out the door they pulled my credit! After the transaction was complete! Who does that? And than acts like its no big deal because they are making me a second key set at no charge! Seriously when did it become standard to only receive one key for a car? Ridiculous! Can't stress this enough do not buy from them! Oh and it's been 2 weeks and I still haven't been reimbursed for the sales tax and they are ignoring my daily calls....great customer service More

This was the easiest car buying experience ever! After going to one dealership to look at a car they had online. When I got there, of course the price was quite a bit more than advertised. So I wen After going to one dealership to look at a car they had online. When I got there, of course the price was quite a bit more than advertised. So I went back to the internet and found one at Clyde Revord and called and talked to Mark. He went out and checked the car and said it had the options I wanted and set up a time to test drive it. I was waiting for my house to close before purchasing and they were able to hold it with no money down and no pre-filled out paperwork. When I came in to purchase, everything was so easy. I was outta there in no time and absolutely LOVE my new car! Keith was the sales rep and Heather in financing were all awesome. Thank you!!! The car was purchased from Canada and all the electronics were switched to US before I bought it. More