Pierre Chrysler Dodge Jeep Ram of Hermiston

Worst service experience I have ever had. After 5 months I had to have the vehicle transported to Portland to get it repaired correctly. I Never received a phone call from the service manager After 5 months I had to have the vehicle transported to Portland to get it repaired correctly. I Never received a phone call from the service manager during my 5 month nightmare. The only thing that kept me from seeking legal action against this dealership was the efforts of my third service representative Cristian. Unfortunately he could not overcome the incompetence surrounding him. More

very poor follow- up on a commitment to put running boards on a truck purchased. Still no date provided when it will be done. It have been four weeks now! Sales manager does not return phone calls boards on a truck purchased. Still no date provided when it will be done. It have been four weeks now! Sales manager does not return phone calls. Will soon be reporting this problem as many places as possible More

While my vehicle was at dealership for warranty service, Cristian Rodriguez communicated and coordinated very well with me, the technicians, and parts staff, during difficult times of the UAW Strike. I was Cristian Rodriguez communicated and coordinated very well with me, the technicians, and parts staff, during difficult times of the UAW Strike. I was very pleased with how everyone wanted to ensure my vehicle would be repaired to my satisfaction. More

Oscar the service manager works very hard to make dure I get what I need done. He understands!!! get what I need done. He understands!!! More

The staff went the extra mile so that we could drive away with our dream car. with our dream car. More

We always receive exceptional service from everyone at your dealership for all three of our vehicles. Everyone is always so patient and clear with directions about what is going on with our vehicles. Than your dealership for all three of our vehicles. Everyone is always so patient and clear with directions about what is going on with our vehicles. Thank you for your patience With my mom and her walker, my cousin and his dog and me we look forward to seeing you in the coming year for maintenance on our vehicles. Thank you again have a safe and happy holiday season. More

They were very helpfull in resolving the issue with my vehicle, I was very pleased vehicle, I was very pleased More

Polite, efficient, and they get the work done. They supply transportation to and from dealership if needed. Good people. They supply transportation to and from dealership if needed. Good people. More

Excellent service and communication! Super quick scheduling to get my truck taken care of. Personnel treat you as though you are part of their family. Super quick scheduling to get my truck taken care of. Personnel treat you as though you are part of their family. More

Manual was very nice and easy to work with. He kept me informed of what was going on with my vehicle, and I appreciated that. He kept me informed of what was going on with my vehicle, and I appreciated that. More