Pierre Ford Chrysler Dodge Jeep Ram of Hermiston

Salesman was great then a problem with vehicle before I left lot shop couldn’t figure out problem took me 10 mins told me they would give me a check to get the parts that was 5days ago and still no check b left lot shop couldn’t figure out problem took me 10 mins told me they would give me a check to get the parts that was 5days ago and still no check but down payment check for 17k was deposited a day before it was supposed to be. More

I worked with Jordan Heintz. He was great to work with very knowledgeable and friendly. H worked his tail off for me! But unfortunately, could not get the deal done on my end. I He was great to work with very knowledgeable and friendly. H worked his tail off for me! But unfortunately, could not get the deal done on my end. I will definitely stay in touch with him and when I'm in a better position to get a deal done! I highly recommend Jordan Heintz if were looking for an honest salesman that will work his tail off for you! More

I have bought 3 cars from this company. As a smaller community in Eastern Oregon we don’t have too many dealerships to choose from but these guys are easy to deal with and have been helpful As a smaller community in Eastern Oregon we don’t have too many dealerships to choose from but these guys are easy to deal with and have been helpful with us. I would recommend them, especially if you are in need of having a local dealer. They do have a good selection, and will try to work with your budget. More

Shyster sales gimmick & bold face lies stink of desperation Don't be fooled at all, indeed! desperation Don't be fooled at all, indeed! More

Would not buy from them again, they will tell you whatever you want to hear to get you into a car....dont be fooled, they are your typical sleazy salesman and tell you that the warranty will cover al whatever you want to hear to get you into a car....dont be fooled, they are your typical sleazy salesman and tell you that the warranty will cover all major parts....I should not have to be spending 2400 on a car I have owned for less than 4 months if your service dept did its due diligence when doing its inspection of the vehicle. I called them to see if they would be willing to help me with this, as I have had another Dealership that had done the right thing when something mechanical happened with the car. Shame on you all. More

Great experience would buy again. If you want to buy a new vehicle Jay is the one to see. Friendly and knowledgeable staff at Tom Denchel Ford Hermiston. new vehicle Jay is the one to see. Friendly and knowledgeable staff at Tom Denchel Ford Hermiston. More

Convenient, fun, and well explained! Wonderful. Michael Gibson was the first to greet us at the door and shake our hands. From a great first impression, to a lasting goodbye, he helped us step by st Michael Gibson was the first to greet us at the door and shake our hands. From a great first impression, to a lasting goodbye, he helped us step by step from test drive to contract with a pressure less ease that only comes with customer commitment. Cheers to great people, service, and experiences! Thank you Mike for making my purchase a wonderful time, and stay amazing. 10/10 would reccomend! Vivian, you also brought more than enough smiles to my face. As a new car purchase consumer, I had little to no idea about some of the contractual aspects. I had many questions, which were answered with ease and a smile. Thank you gentlemen, for being just that. Gentle kind and on topic. 😊 More

I recommend Craig Stone at Tom Denchel Ford Craig Stone took time out to drive to my home and take me to Tom Denchel Ford so I could purchase this Ford Fusion. Everyone needs to come in and test Craig Stone took time out to drive to my home and take me to Tom Denchel Ford so I could purchase this Ford Fusion. Everyone needs to come in and test drive these new cars with a push button control to start your engine. Best car I have ever owned. Love the new technology. Thank you to all staff at Tom Denchel Ford Country in Hermiston, Oregon on Hwy. 395. More

Great service! We worked with Ron grey while finding a vehicle. Now we needed something within budget and he made sure to find us something that fit all our needs an We worked with Ron grey while finding a vehicle. Now we needed something within budget and he made sure to find us something that fit all our needs and within the budget! Great service! Vehicle is a perfect fit! More

Great customer service. Customer service was great. Craig followed up, made sure car was clean and washed up. haven’t had any issue with the car satisfied with purchase. Customer service was great. Craig followed up, made sure car was clean and washed up. haven’t had any issue with the car satisfied with purchase. More