Pierre Ford of Hermiston

Outstanding Ivan Alcala was a great person to work with. It didn’t take long for my wife and I to know that Ivan genuinely has a love/passion for his career path Ivan Alcala was a great person to work with. It didn’t take long for my wife and I to know that Ivan genuinely has a love/passion for his career path and it started with his care for the customer “us” !! Our experience with Ivan and the rest of the staff was amazing. The environment was comfortable and communication outside the dealership was prompt as well. I have 4 children and finding the right car for the right price was important. As well as trying to keep them happy while we were doing the deal. At Ford all of this was possible because Ivan the salesman, made us feel in control and was their to assist us. I want to Thank Tom Denchel Ford for being there for us and we would be more then happy to recommend and bring our own services back. We are very satisfied with our vehicle!! More

Excellent customer service Great experience with the salesman at the tom denchel ford dealership in Hermiston or 97838. Their customer service was outstanding and i appreciate a Great experience with the salesman at the tom denchel ford dealership in Hermiston or 97838. Their customer service was outstanding and i appreciate all the help they gave me. More

Was nice and easy!!😃 They got me in and scheduled on my day off, wss a good experience, i looked at cars and trucks there and talked to the staff. They are doing a great j They got me in and scheduled on my day off, wss a good experience, i looked at cars and trucks there and talked to the staff. They are doing a great job there. More

2013 Raptor Everybody at Tom Denchels Ford Country was very friendly and helpful throughout the entire process of the purchase of my wife’s new to her 2013 Ford R Everybody at Tom Denchels Ford Country was very friendly and helpful throughout the entire process of the purchase of my wife’s new to her 2013 Ford Raptor. Thanks again to James, Paul, and Vivian!! More

Extremely helpful I can't say enough about how helpful Eric was at helping me find my car. It wasn't something they had in stock and he spent a lot of time searching an I can't say enough about how helpful Eric was at helping me find my car. It wasn't something they had in stock and he spent a lot of time searching and bringing cars to his buyers to try to buy for me. In the end I bought one that had been brought in the night before, they put it through inspection right away to make sure it was available for me when I got there. I'm extremely happy with my new car and the experience I had buying through Tom denchel....highly recommend them More

Above and beyond customer service I worked with James and Paul in Hermiston. They went above and beyond answering my questions and helping me to find the right vehicle for my family. T I worked with James and Paul in Hermiston. They went above and beyond answering my questions and helping me to find the right vehicle for my family. There was no pressure on me at any time. Their communication with me was excellent. This is the second vehicle we've bought from Tom Denschel and it probably won't be the last. More

A Great Car Buying Experience!!! Three years ago, my wife and my neighbor went car shopping for me, as I was busy helping a friend with a building project. At the end of the process, Three years ago, my wife and my neighbor went car shopping for me, as I was busy helping a friend with a building project. At the end of the process, I went to see what would become my new used car. That is when I met Ivan our salesman. I felt an instant connection, and I believed he was giving us the best deal he could. My car is a 2008 Fusion that has been a really great car. I put an additional 150,000 miles on that car before we hit black ice and totaled it. I called Ivan and told him I was in the market for a replacement vehicle. I let Ivan know that I did not have a specific car in mind, but wanted to make another good deal. Ivan set me up with a brand new 2017 Fusion with out of bounds discounts and incentives. I have never had such a “painless” car buying experiece, Every person I encountered was friendly and did not over sale anything. I could not be happier with my new Fusion, and with a dealership that treated me like I am family. More

Awesome customer service! Erik did a great job getting us a vehicle at the price we wanted! He spent the time working with us on a price that we wanted and went to bat for us. Erik did a great job getting us a vehicle at the price we wanted! He spent the time working with us on a price that we wanted and went to bat for us. Would recommend them, especially Erik to anyone. More

Eric is an absolute lifesaver 10 stars if i could!!! I cant even put into words how much these guys did everything they possibly could to help me. Absolutely recommend to anyone looking!!! Absolutely Ama I cant even put into words how much these guys did everything they possibly could to help me. Absolutely recommend to anyone looking!!! Absolutely Amazing!!! More

Helpful and carry Eric the salesman is always helpful tries to find what they need to find Juan the sales manager is always been there to be helpful as well Eric the salesman is always helpful tries to find what they need to find Juan the sales manager is always been there to be helpful as well More