Pierre Ford of Hermiston - Service Center

Timely and helpful She worked hard to get me information and offer assistance Why? Why? and offer assistance Why? Why? More

Probably my worst experience ever with a dealership. My car has been in their shop multiple times. It comes out of the shop broken. While it was in the shop there lax security allowed someone to steal o My car has been in their shop multiple times. It comes out of the shop broken. While it was in the shop there lax security allowed someone to steal our Rear wheels and tires. Which they refuse to pay for. It takes forever to get my car in, it comes out, still broken. They refused to get a rental car for us, even though it was a Ford recall part originally. When they finally finally got a rental car for me, they refused to pay the rental company , nothing good to say about this dealership. More

They are accurate in the time needed and the service is great. They also update you through the process. great. They also update you through the process. More

I brought in my vehicle after noticing my left headlight was out. I was making an evening trip that afternoon and was hoping to get it fixed, although I didn't have an appointment. They couldn't get me in a was out. I was making an evening trip that afternoon and was hoping to get it fixed, although I didn't have an appointment. They couldn't get me in as you were booked, so I made an appointment two days out. Just as I was getting ready to leave, the service advisor, Giovanni Madrigal, came running out and said one of your techs had finished a job earlier than expected and if I could wait for a bit, they'd get right on it. The job was finished, paperwork and all, in maybe 30 minutes. Needless to say, I was very pleased and felt much safer on my after dark trip. 👍😀 More

Great service. Got me in quickly, got my truck back to me in a reasonable amount of time. Got me in quickly, got my truck back to me in a reasonable amount of time. More

On time prompt service left my cars interior as it was like he was never there like he was never there More

Great service. Everyone is very friendly. I can count on their excellent knowledge and support to make sure I am completely satisfied. Everyone is very friendly. I can count on their excellent knowledge and support to make sure I am completely satisfied. More

The service is outstanding. I have. Been a customer for many years.Buying cars and pick ups always serviced there. I would never go anywhere else. I have. Been a customer for many years.Buying cars and pick ups always serviced there. I would never go anywhere else. More

Great customer service with an amazing staff, who showed genuine concern with my vehicle issues. genuine concern with my vehicle issues. More

Shawnica does an excellent job in managing each case and each repair. Though not always timely, she keeps me updated on parts and shipping times as they are the biggest issue in today’s world each repair. Though not always timely, she keeps me updated on parts and shipping times as they are the biggest issue in today’s world More