Tom Denchel Ford Country Prosser. - Service Center

They always go the extra mile I come from Richland to have all my service done in Prosser, they outshine our local dealer. Service is always friendly and they take the time thorou I come from Richland to have all my service done in Prosser, they outshine our local dealer. Service is always friendly and they take the time thoroughly explain the service given and inspection results. On more than one occasion I have made requests for additional small services that I hadn’t scheduled and they made a great effort to accommodate, this I really appreciated. Great service and better people. More

Great Job The service department was very helpful and friendly. he spent the time needed to figure out my problem and did a great job fixing it. The service department was very helpful and friendly. he spent the time needed to figure out my problem and did a great job fixing it. More

Could be better. Miss Angie!!! Transmission is still not working properly. Engine light is on. Service dept did not address recall notice on exhaust system. Oil change and wash was Transmission is still not working properly. Engine light is on. Service dept did not address recall notice on exhaust system. Oil change and wash was great. Also filled the exhaust fluid. More

Amazing Service went above and beyond my expectations !!! They listened to my concerns and answered all my questions. Looking out for my best interest !!They also let us test drive in town and on freeway to s They listened to my concerns and answered all my questions. Looking out for my best interest !!They also let us test drive in town and on freeway to see how it performed. They took there time they didn’t try and rush me into buying. More

Above and beyond helpful! Exceed my expectations every time! The Service Department is Amazing! Even when I’m running late they’re understanding and still accommodate me. They ALWAYS provide exceptional service The Service Department is Amazing! Even when I’m running late they’re understanding and still accommodate me. They ALWAYS provide exceptional service on my car and go above and beyond to take care of it. My car has always been returned to me like new. They do a great job at detailing my car from the inside out. Every staff member I’ve encountered has always treated me with kindness & respect. More

Service reveiw During my experience at Tom Denchel Ford Prosser. I received certified work that was completed quickly. I had refreshments offered to me. I had questi During my experience at Tom Denchel Ford Prosser. I received certified work that was completed quickly. I had refreshments offered to me. I had questions that received answers. Also my car was returned cleaned inside and out. When I was issued the keys I was assured the vehicle was safe by the advisor. With a signature the task was completed and I was happily down the road. More

Had a hitch and wiring plug installed. Great customer service. Always friendly and helpful. We are made to feel like they appreciate our business. We have been buying frm you for a long tim Great customer service. Always friendly and helpful. We are made to feel like they appreciate our business. We have been buying frm you for a long time and our last two vehicles have been with Todd. More

All Aroubd Care I have had my truck worked on multiple times and I have purchased a new vehicle from them all in the last 4 months and the service has been great. I I have had my truck worked on multiple times and I have purchased a new vehicle from them all in the last 4 months and the service has been great. I have also recommend multiple family and friends to them. More

Easy and quick Recall was completed quickly. They offered to wash the vehicle which is a good service. They knew what needed to be done and got it accomplished Recall was completed quickly. They offered to wash the vehicle which is a good service. They knew what needed to be done and got it accomplished More