Tom Denchel Ford Country Prosser. - Service Center

They've always been there. They took care of my car for 17 years, and did so well! They took care of my car for 17 years, and did so well! More

Oil leak because excess oil under the pan was not wiped clean; sufficient oil was not up to the dip stick mark and had refill two pints; this was done at an oil service station. They show me before adding clean; sufficient oil was not up to the dip stick mark and had refill two pints; this was done at an oil service station. They show me before adding anything to my pick up; I don’t think I can trust your company. More

Very helpful and friendly. Did work in timely manner. Keep me posted about the process and what was needed to fix the car. Did work in timely manner. Keep me posted about the process and what was needed to fix the car. More

Service department doesn’t do a very good job unless they are told what to look for and sometimes even when you tell them they still do not do the little things like wiper fluid on a warranty routine service are told what to look for and sometimes even when you tell them they still do not do the little things like wiper fluid on a warranty routine service. Almost always have to get a second opinion then take it back to the service. The sales department takes about 6 hours to get the paperwork done when buying. More

Attentive to vehicle needs. Contacted fidelity for maintenance package, saved me about $90 out of pocket. Contacted fidelity for maintenance package, saved me about $90 out of pocket. More

Had a remote start put in works great Want a push button put in you didn't have the software for that so you sent me in the right direction will have it done at a later time thanks. put in you didn't have the software for that so you sent me in the right direction will have it done at a later time thanks. More

$2000 later, it's doing the same thing as when I took an email to them and they did not reply to me. I should have chucked into Chevy. Maybe they would have fixed it right now. It's at my house. Where I'll email to them and they did not reply to me. I should have chucked into Chevy. Maybe they would have fixed it right now. It's at my house. Where I'll fix it so it's done right More

Excelente servicio y muy profesional Servicio rápido y confiable Personal muy bien capacitado y eficiente confiable Personal muy bien capacitado y eficiente More

Jose Camposano is great he is the reason I continue to be a customer at Tom Denchel Ford in prosser. I have not had the greatest experience with your service department. Hopefully it will improve in the futu a customer at Tom Denchel Ford in prosser. I have not had the greatest experience with your service department. Hopefully it will improve in the future. More

No communication with me what so ever, no help at all. Had my car for 2 months and didn't bother helping out with a loaner car or finding what was wrong with my car. Sent my car to a completely different Had my car for 2 months and didn't bother helping out with a loaner car or finding what was wrong with my car. Sent my car to a completely different dealership to work on it. More